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Ngôn ngữ : Vietnamese Nghề nghiệp : QR23278 - Airport Services Duty Officer | Qatar Airways | Dubrovnik | Temporary Position
Chi tiết Công ty : Qatar Airways
Quốc gia: Qatar
Thành phố: Doha, Qatar
Trách nhiệm We have a exciting opportunity to join our seasonal team in Dubrovnik, we are looking for a customer focused individual with strong leadership and commercial acumen to join our Ground Services Team as an Airport Services Duty Officer. Reporting through to the Airport Services Manager you will lead your team to deliver exceptional customer service to our customers to ensure they receive the award winning 5 star service we are renowned for. THIS IS A TEMPORARY ROLE FOR OUR NEW SEASONAL STATION FROM MARCH/ APRIL 2020 TO END OF OCTOBER 2020. Role accountabilities: * Lead the team and oversee daily activities to ensure a high standard of service delivery * Establish the team objectives and priorities ensuring these are aligned to the business * Provide input and recommendations to improve the effectiveness of the daily operation    * Ensure all passenger and aircraft handling practices conform to safety and security measures * Conduct spot checks to ensure adequate  standards are maintained and conduct audits with the handling company   * Resolve customer complaints effectively liaising on a daily basis with all departments to provide resolution for complaint handling * Conduct briefing sessions for the shift * Compile a detailed station handling report * Prepare the monthly performance audit * Financial accountability across petty case expenditure     
Yêu cầu kỹ năng The successful candidate will ideally have: * A bachelor degree or equivalent combined with job-related experience specifically within a supervisory role for an airline or within the airport environment Notes: 1. Resume / CV
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Khảo sát của ngày hôm nay:
 Vietnamese
QR23278 - Airport Services Duty Officer | Qatar Airways | Dubrovnik | Temporary
handling conduct join seasonal airport station daily
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Nghề nghiệp

QR23278 - Airport Services Duty Officer | Qatar Airways | Dubrovnik | Temporary Position


Ngôn ngữ công việc

English


Chi tiết việc làm
Loại công việc: Chưa được xác định

Mức lương Chưa được xác định

Quốc gia: Croatia

Thành phố: Dubrovnik

Trách nhiệm
We have a exciting opportunity to join our seasonal team in Dubrovnik, we are looking for a customer focused individual with strong leadership and commercial acumen to join our Ground Services Team as an Airport Services Duty Officer. Reporting through to the Airport Services Manager you will lead your team to deliver exceptional customer service to our customers to ensure they receive the award winning 5 star service we are renowned for.

THIS IS A TEMPORARY ROLE FOR OUR NEW SEASONAL STATION FROM MARCH/ APRIL 2020 TO END OF OCTOBER 2020.

Role accountabilities:

* Lead the team and oversee daily activities to ensure a high standard of service delivery
* Establish the team objectives and priorities ensuring these are aligned to the business
* Provide input and recommendations to improve the effectiveness of the daily operation   
* Ensure all passenger and aircraft handling practices conform to safety and security measures
* Conduct spot checks to ensure adequate  standards are maintained and conduct audits with the handling company  
* Resolve customer complaints effectively liaising on a daily basis with all departments to provide resolution for complaint handling
* Conduct briefing sessions for the shift
* Compile a detailed station handling report
* Prepare the monthly performance audit
* Financial accountability across petty case expenditure 

 

 

Yêu cầu kỹ năng
The successful candidate will ideally have:

* A bachelor degree or equivalent combined with job-related experience specifically within a supervisory role for an airline or within the airport environment

Notes:

1. Resume / CV


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Qatar Airways
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Qatar Airways Chưa được xác định
Địa chỉ: Quốc gia:
P.O.Box 22550 Doha, Qatar, Qatar
Số điện thoại Fax:
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Trang web: Địa chỉ Email:
http://www.qatarairways.com -ẩn-


Giới thiệu
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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