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Ngôn ngữ : Vietnamese Nghề nghiệp : QR16549 - Duty Manager -Premium Check-In | Qatar Airways | Doha
Chi tiết Công ty : Qatar Airways
Quốc gia: Qatar
Thành phố: Doha, Qatar
Trách nhiệm As Duty Manager Premium Check-In, you will organize resources effectively and co-ordinate necessary activities to ensure efficient, productive and risk free operation throughout Premium Check In. You will manage all areas of Premium Operations within the airport environment. You will be responsible to oversee a team of supervisors and duty officers within the operational and administrative arenas. You will assure manpower levels in all arenas of the operations and monitor loads within the respective areas. You will deliver high levels of customer service recovery in each area. You will be responsible for overall on-time performance. You will be responsible to handle all investigations for customer complaints. You will assist Manager Premium Lounges with administrative and performance management of staff.
Yêu cầu kỹ năng You will need to hold a Bachelor Degree or equivalent,  with minimum 5 years of job-related experience. You will need to work in a supervisory level for at least 3 years within Customer Experience in Airline Management /Aviation. You will have comprehensive knowledge of Airport operations,  which includes Passenger handling and Ground handling.  You will have ability to process and work with confidential information and self -manage assignments.  To be successful in this role, you will need to possess exceptional multi-tasking, strong leadership, problem solving, thrive on pressure, decision making and  excellent negotiation/influencing skills as you oversee the daily operations on your shift. You will support and monitor your colleagues, providing clear and concise communication to all units of the Hub Operation.       Notes: 1. Resume / CV 2. Recent Full Length Color Photo 3. NOC (Qatar Airways Group Employees Only)
QR16549 - Duty Manager -Premium Check-In | Qatar Airways | Doha ,
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QR16549 - Duty Manager -Premium Check-In | Qatar Airways | Doha ,
operations premium monitor levels management handling arenas oversee check operation airport duty administrative
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Nghề nghiệp

QR16549 - Duty Manager -Premium Check-In | Qatar Airways | Doha


Ngôn ngữ công việc

English


Chi tiết việc làm
Loại công việc: Chưa được xác định

Mức lương Chưa được xác định

Quốc gia: Qatar

Thành phố: Doha

Trách nhiệm
As Duty Manager Premium Check-In, you will organize resources effectively and co-ordinate necessary activities to ensure efficient, productive and risk free operation throughout Premium Check In. You will manage all areas of Premium Operations within the airport environment. You will be responsible to oversee a team of supervisors and duty officers within the operational and administrative arenas. You will assure manpower levels in all arenas of the operations and monitor loads within the respective areas. You will deliver high levels of customer service recovery in each area. You will be responsible for overall on-time performance. You will be responsible to handle all investigations for customer complaints. You will assist Manager Premium Lounges with administrative and performance management of staff.

Yêu cầu kỹ năng
You will need to hold a Bachelor Degree or equivalent,  with minimum 5 years of job-related experience. You will need to work in a supervisory level for at least 3 years within Customer Experience in Airline Management /Aviation.

You will have comprehensive knowledge of Airport operations,  which includes Passenger handling and Ground handling.  You will have ability to process and work with confidential information and self -manage assignments. 

To be successful in this role, you will need to possess exceptional multi-tasking, strong leadership, problem solving, thrive on pressure, decision making and  excellent negotiation/influencing skills as you oversee the daily operations on your shift. You will support and monitor your colleagues, providing clear and concise communication to all units of the Hub Operation.

 

 

 

Notes:

1. Resume / CV
2. Recent Full Length Color Photo
3. NOC (Qatar Airways Group Employees Only)


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As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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