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Ngôn ngữ : Vietnamese Nghề nghiệp : QR16355 - Airport Services Duty Officer | Qatar Airways | Helsinki
Chi tiết Công ty : Qatar Airways
Quốc gia: Qatar
Thành phố: Doha, Qatar
Trách nhiệm In this role, you will supervise and control flight-handling activities such as flight editing, check-in, transfers and boarding, in order to ensure a high service standard.  You will achieve optimum customer satisfaction and on-time department of flights.  You will also have overall control of the shift as a direct representative of the Airport Services Manager.  You will also ensure punctuality and safety of all Qatar Airways operations. Specific accountabilities include: * Ensuring that passenger and aircraft handling practices conform to the safety and security standards * Ensuring that all QR aircraft handling standards are met on a shift basis * Managing and controlling manpower on the shift, in order to optimise utilisation and to maintain staff morale and discipline * Ensuring proper allocation of manpower and resources in the airport operations * Completing checks to ensure adequate standards are maintained * Resolving customer problems and complaints while on duty and working with all departments including Customer Relations to provide resolutions for complaint handling * Facilitating ramp handling activities in liaison with GHA, Caterers, Fueling, Maintenance, Cargo, and Crew to expedite departure
Yêu cầu kỹ năng To be effective in this role, you will need a bachelors or associate degree combined with a minimum of four years experience in an airline or reputed GHA at the supervisory level.  You will need a good understanding of Conditions of Carriage, International Civil Aviation Safety and Security Procedures in accordance with ICAO and IATA.  You will also require an overall knowledge of airport functions in terms of passenger and baggage handling, weight and balance, and dangerous goods regulations. You will need to be fluent (written and spoken) in English to perform this role.     Notes: 1. Resume / CV 2. CV 3. Copy of Highest Educational Certificate
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QR16355 - Airport Services Duty Officer | Qatar Airways | Helsinki ,
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Nghề nghiệp

QR16355 - Airport Services Duty Officer | Qatar Airways | Helsinki


Ngôn ngữ công việc

English


Chi tiết việc làm
Loại công việc: Chưa được xác định

Mức lương Chưa được xác định

Quốc gia: Finland

Thành phố: Helsinki

Trách nhiệm
In this role, you will supervise and control flight-handling activities such as flight editing, check-in, transfers and boarding, in order to ensure a high service standard.  You will achieve optimum customer satisfaction and on-time department of flights.  You will also have overall control of the shift as a direct representative of the Airport Services Manager.  You will also ensure punctuality and safety of all Qatar Airways operations.

Specific accountabilities include:

* Ensuring that passenger and aircraft handling practices conform to the safety and security standards
* Ensuring that all QR aircraft handling standards are met on a shift basis
* Managing and controlling manpower on the shift, in order to optimise utilisation and to maintain staff morale and discipline
* Ensuring proper allocation of manpower and resources in the airport operations
* Completing checks to ensure adequate standards are maintained
* Resolving customer problems and complaints while on duty and working with all departments including Customer Relations to provide resolutions for complaint handling
* Facilitating ramp handling activities in liaison with GHA, Caterers, Fueling, Maintenance, Cargo, and Crew to expedite departure

Yêu cầu kỹ năng
To be effective in this role, you will need a bachelors or associate degree combined with a minimum of four years experience in an airline or reputed GHA at the supervisory level.  You will need a good understanding of Conditions of Carriage, International Civil Aviation Safety and Security Procedures in accordance with ICAO and IATA.  You will also require an overall knowledge of airport functions in terms of passenger and baggage handling, weight and balance, and dangerous goods regulations.

You will need to be fluent (written and spoken) in English to perform this role.

 

 

Notes:

1. Resume / CV
2. CV
3. Copy of Highest Educational Certificate


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P.O.Box 22550 Doha, Qatar, Qatar
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Trang web: Địa chỉ Email:
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About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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