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Ngôn ngữ : Vietnamese Nghề nghiệp : QR16310 - Senior Reservation Agent | Qatar Airways | Athens
Chi tiết Công ty : Qatar Airways
Quốc gia: Qatar
Thành phố: Doha, Qatar
Trách nhiệm As the Senior Reservations agent, you will provide a full service-oriented professional reservations and ticketing service to all customers and travel businesses either through telephone calls or in-person meetings in order to achieve optimal customer satisfaction and achieve annual budget revenue targets.
Yêu cầu kỹ năng ACCOUNTABILITIES: * Handle customer requirements professionally ensuring minimum complaints. * Support travel agents with seat confirmations and arrange VIP bookings and queries. * Support staff and keep updated with relevant industry and Qatar products/services.  * Arranges reservations and routing using timetable, airlines manuals, reference guides, and tariff book. * Record and process reservations made by phone/ fax/ e-mail. * Issue tickets and quoting correct fare to passengers. * Show dedication and commitment to handle telephone calls and passengers whilst at all times carefully following QR procedures and regulations in order to achieve the highest possible quality of reservations and ticketing service. * Advise of changes in flight plan or to cancel or confirm reservation. * Perform a proper flight firming check to maximize flight utilization and reduce no shows. * Support staff and customers to resolve difficult issues/problems pertaining to reservations and ticketing. * Prepare weekly sales reports. Notes: 1. Resume / CV 2. Copy of passport 3. Copy of Highest Educational Certificate 4. NOC (Qatar Airways Group Employees Only)
QR16310 - Senior Reservation Agent  | Qatar Airways | Athens ,
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QR16310 - Senior Reservation Agent | Qatar Airways | Athens ,
reservations flight achieve ticketing highest passengers qatar telephone handle calls
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Nghề nghiệp

QR16310 - Senior Reservation Agent | Qatar Airways | Athens


Ngôn ngữ công việc

English


Chi tiết việc làm
Loại công việc: Chưa được xác định

Mức lương Chưa được xác định

Quốc gia: Greece

Thành phố: Athens

Trách nhiệm
As the Senior Reservations agent, you will provide a full service-oriented professional reservations and ticketing service to all customers and travel businesses either through telephone calls or in-person meetings in order to achieve optimal customer satisfaction and achieve annual budget revenue targets.

Yêu cầu kỹ năng
ACCOUNTABILITIES:

* Handle customer requirements professionally ensuring minimum complaints.
* Support travel agents with seat confirmations and arrange VIP bookings and queries.
* Support staff and keep updated with relevant industry and Qatar products/services. 
* Arranges reservations and routing using timetable, airlines manuals, reference guides, and tariff book.
* Record and process reservations made by phone/ fax/ e-mail.
* Issue tickets and quoting correct fare to passengers.
* Show dedication and commitment to handle telephone calls and passengers whilst at all times carefully following QR procedures and regulations in order to achieve the highest possible quality of reservations and ticketing service.
* Advise of changes in flight plan or to cancel or confirm reservation.
* Perform a proper flight firming check to maximize flight utilization and reduce no shows.
* Support staff and customers to resolve difficult issues/problems pertaining to reservations and ticketing.
* Prepare weekly sales reports.

Notes:

1. Resume / CV
2. Copy of passport
3. Copy of Highest Educational Certificate
4. NOC (Qatar Airways Group Employees Only)


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Qatar Airways
Chi tiết Công ty
Tên công ty của bạn Họ tên
Qatar Airways Chưa được xác định
Địa chỉ: Quốc gia:
P.O.Box 22550 Doha, Qatar, Qatar
Số điện thoại Fax:
-ẩn- -ẩn-
Trang web: Địa chỉ Email:
http://www.qatarairways.com -ẩn-


Giới thiệu
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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