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Limbi vorbite : Romanian Pozitia : QR21025 - Airport Services Supervisor | Qatar Airways | Edinburgh
Detalii companie : Qatar Airways
Tara Qatar
Oras Doha, Qatar
Responsibilities: We are looking for an experienced customer focused individual with previous airline supervisory experience to join our station in Edinburgh as an Airport Services Supervisor. Reporting through to the Airport Services Duty Officer you will supervise your team to deliver exceptional customer service to our customers to ensure they receive the award winning 5 star service Qatar Airways is renowned for.  You will be required to support the Airport Services Manager when needed as well as displaying excellent skills to deal with flight delays, disruptions, denied boarding and any other challenges.  Key accountabilities: * Facilitate ramp handling in liaison with all airport staff to expedite departures * Supervise the airport team to ensure on-time flight closure and working towards overall on-time performance * Plan efficient duty allocations of manpower during duty periods for Customer Service Agents and provide support to the Airport Services Manager in case of flight disruptions, misconnections and other passenger related disruptions * Provide leadership, demonstrate team building skills, direct staff and evaluate performance as well as being able to build on constructive feedback * Generate various reports and always keep the workplace neat and tidy as well as offering support to the Airport Services Manager in implementation of training and remaining sensitive in varying difficult situations at all times  
Required skills: The successful candidate will ideally have: * Trade or vocational qualification * A recognised IATA airline certificate * Overall knowledge of airport  functions in terms of passenger handling and passenger operations with supervisory experience preferred * Over 3 years experience in a similar role * Good understanding of conditions of carriage, International Civil Aviation Safety and Security procedures  * Fluency in written and spoken English * Training in areas such as Passenger Services, Baggage Services, Ground Operations, Dangerous Goods Regulations and ramp handling * Ability to work shifts is essential   Notes: 1. Resume / CV 2. NOC (Qatar Airways Group Employees Only)
QR21025 - Airport Services Supervisor | Qatar Airways | Edinburgh ,
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QR21025 - Airport Services Supervisor | Qatar Airways | Edinburgh ,
airport passenger flight disruptions duty handling overall ramp operations airways supervisory supervise qatar airline
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Pozitia

QR21025 - Airport Services Supervisor | Qatar Airways | Edinburgh


Schimba limba

English


Fisa post
Tip de angajare Nu este specificat.

Salariu estimat Nu este specificat.

Tara Nu este specificat.

Oras Edinburgh

Responsibilities:
We are looking for an experienced customer focused individual with previous airline supervisory experience to join our station in Edinburgh as an Airport Services Supervisor. Reporting through to the Airport Services Duty Officer you will supervise your team to deliver exceptional customer service to our customers to ensure they receive the award winning 5 star service Qatar Airways is renowned for. 

You will be required to support the Airport Services Manager when needed as well as displaying excellent skills to deal with flight delays, disruptions, denied boarding and any other challenges. 

Key accountabilities:

* Facilitate ramp handling in liaison with all airport staff to expedite departures
* Supervise the airport team to ensure on-time flight closure and working towards overall on-time performance
* Plan efficient duty allocations of manpower during duty periods for Customer Service Agents and provide support to the Airport Services Manager in case of flight disruptions, misconnections and other passenger related disruptions
* Provide leadership, demonstrate team building skills, direct staff and evaluate performance as well as being able to build on constructive feedback
* Generate various reports and always keep the workplace neat and tidy as well as offering support to the Airport Services Manager in implementation of training and remaining sensitive in varying difficult situations at all times

 

Required skills:
The successful candidate will ideally have:

* Trade or vocational qualification
* A recognised IATA airline certificate
* Overall knowledge of airport  functions in terms of passenger handling and passenger operations with supervisory experience preferred
* Over 3 years experience in a similar role
* Good understanding of conditions of carriage, International Civil Aviation Safety and Security procedures 
* Fluency in written and spoken English
* Training in areas such as Passenger Services, Baggage Services, Ground Operations, Dangerous Goods Regulations and ramp handling
* Ability to work shifts is essential

 

Notes:

1. Resume / CV
2. NOC (Qatar Airways Group Employees Only)


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Recrutor Logo-ul companiei

Qatar Airways
Detalii companie
Companie Your Name
Qatar Airways Nu este specificat.
Adresa Tara
P.O.Box 22550 Doha, Qatar, Qatar
Telefon Fax
-ascuns- -ascuns-
Pagina web Adresa e-mail
http://www.qatarairways.com -ascuns-


Introduction
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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