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Language : Украї́нська Назва вакансії : QR22692 - Senior Cargo Customer Services Agent | Qatar Airways | Istanbul
Інформація про компанію : Qatar Airways
Країна: Qatar
Місто: Doha, Qatar
Обов’язки: This is a Senior Cargo Customer Services Agent role based at Qatar Airways Cargo office in Istanbul, Turkey. In this role, you will be be supporting our Cargo team by providing customer service related functions, such as interaction with our GHA in both export and import matters and supporting our Cargo Sales team. You will extend exceptional customer service support to our clients to enable the station to meet and exceed the set Cargo targets and coordinate potential service recovery to enhance customer experience. You will also identify needs and suggest strategies to improve Cargo customer service performance for the station and deal manage booking requests from agents/customers using Qatar Airways cargo system and GHA input.   
Необхідний досвід: To be considered for this role, you will have to meet the following requirements:  - A minimum of High School education combined with solid work related experience. - Knowledge of DGR, AVI, Temperature Controlled Shipments, IATA and other Cargo related regulations. - Knowledge of Cargo reservations systems. - Exceptional communication skills. - Fluency in written and spoken Turkish. - Fluency in written and spoken English. - Proficiency with MS systems, computer literacy is mandatory. - You must be eligible to live and work in Turkey.   Notes: 1. Resume / CV
QR22692 - Senior Cargo Customer Services Agent | Qatar Airways | Istanbul ,
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 Украї́нська
QR22692 - Senior Cargo Customer Services Agent | Qatar Airways | Istanbul ,
cargo qatar airways turkey supporting station written spoken
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Назва вакансії

QR22692 - Senior Cargo Customer Services Agent | Qatar Airways | Istanbul


Робоча мова

English


Інформація про вакансії
Тип зайнятості: Not Specified

Рівень зарплати: Not Specified

Країна: Turkey

Місто: Istanbul

Обов’язки:
This is a Senior Cargo Customer Services Agent role based at Qatar Airways Cargo office in Istanbul, Turkey. In this role, you will be be supporting our Cargo team by providing customer service related functions, such as interaction with our GHA in both export and import matters and supporting our Cargo Sales team. You will extend exceptional customer service support to our clients to enable the station to meet and exceed the set Cargo targets and coordinate potential service recovery to enhance customer experience.

You will also identify needs and suggest strategies to improve Cargo customer service performance for the station and deal manage booking requests from agents/customers using Qatar Airways cargo system and GHA input.   

Необхідний досвід:
To be considered for this role, you will have to meet the following requirements: 

- A minimum of High School education combined with solid work related experience.

- Knowledge of DGR, AVI, Temperature Controlled Shipments, IATA and other Cargo related regulations.

- Knowledge of Cargo reservations systems.

- Exceptional communication skills.

- Fluency in written and spoken Turkish.

- Fluency in written and spoken English.

- Proficiency with MS systems, computer literacy is mandatory.

- You must be eligible to live and work in Turkey.

 

Notes:

1. Resume / CV


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Рекрутер Лого компанії

Qatar Airways
Інформація про компанію
Назва компанії: Контактна особа:
Qatar Airways Not Specified
Адреса: Країна:
P.O.Box 22550 Doha, Qatar, Qatar
Телефон Факс:
-приховано- -приховано-
Веб-сторінка: Електронна адреса:
http://www.qatarairways.com -приховано-


Введення
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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