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Jazykové dovednosti : Čeština Název práce : QR22692 - Senior Cargo Customer Services Agent | Qatar Airways | Istanbul
Informace o společnosti : Qatar Airways
Země Qatar
Město Doha, Qatar
Náplň práce: This is a Senior Cargo Customer Services Agent role based at Qatar Airways Cargo office in Istanbul, Turkey. In this role, you will be be supporting our Cargo team by providing customer service related functions, such as interaction with our GHA in both export and import matters and supporting our Cargo Sales team. You will extend exceptional customer service support to our clients to enable the station to meet and exceed the set Cargo targets and coordinate potential service recovery to enhance customer experience. You will also identify needs and suggest strategies to improve Cargo customer service performance for the station and deal manage booking requests from agents/customers using Qatar Airways cargo system and GHA input.   
Požadované znalosti/dovednosti: To be considered for this role, you will have to meet the following requirements:  - A minimum of High School education combined with solid work related experience. - Knowledge of DGR, AVI, Temperature Controlled Shipments, IATA and other Cargo related regulations. - Knowledge of Cargo reservations systems. - Exceptional communication skills. - Fluency in written and spoken Turkish. - Fluency in written and spoken English. - Proficiency with MS systems, computer literacy is mandatory. - You must be eligible to live and work in Turkey.   Notes: 1. Resume / CV
QR22692 - Senior Cargo Customer Services Agent | Qatar Airways | Istanbul ,
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QR22692 - Senior Cargo Customer Services Agent | Qatar Airways | Istanbul ,
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Název práce

QR22692 - Senior Cargo Customer Services Agent | Qatar Airways | Istanbul


Vyjmout jazyk

English


Podrobnosti o práci
Typ zaměstnaneckého poměru: Nespecifikováno

Platové zařazení Nespecifikováno

Země Turkey

Město Istanbul

Náplň práce:
This is a Senior Cargo Customer Services Agent role based at Qatar Airways Cargo office in Istanbul, Turkey. In this role, you will be be supporting our Cargo team by providing customer service related functions, such as interaction with our GHA in both export and import matters and supporting our Cargo Sales team. You will extend exceptional customer service support to our clients to enable the station to meet and exceed the set Cargo targets and coordinate potential service recovery to enhance customer experience.

You will also identify needs and suggest strategies to improve Cargo customer service performance for the station and deal manage booking requests from agents/customers using Qatar Airways cargo system and GHA input.   

Požadované znalosti/dovednosti:
To be considered for this role, you will have to meet the following requirements: 

- A minimum of High School education combined with solid work related experience.

- Knowledge of DGR, AVI, Temperature Controlled Shipments, IATA and other Cargo related regulations.

- Knowledge of Cargo reservations systems.

- Exceptional communication skills.

- Fluency in written and spoken Turkish.

- Fluency in written and spoken English.

- Proficiency with MS systems, computer literacy is mandatory.

- You must be eligible to live and work in Turkey.

 

Notes:

1. Resume / CV


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Zaměstnavatel Logo společnosti

Qatar Airways
Informace o společnosti
Společnost Vaše jméno
Qatar Airways Nespecifikováno
Adressa Země
P.O.Box 22550 Doha, Qatar, Qatar
telefon Fax
skryto skryto
Webové stránky E-mailová adresa
http://www.qatarairways.com skryto


Úvod
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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