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Ngôn ngữ : Vietnamese Nghề nghiệp : QR22692 - Senior Cargo Customer Services Agent | Qatar Airways | Istanbul
Chi tiết Công ty : Qatar Airways
Quốc gia: Qatar
Thành phố: Doha, Qatar
Trách nhiệm This is a Senior Cargo Customer Services Agent role based at Qatar Airways Cargo office in Istanbul, Turkey. In this role, you will be be supporting our Cargo team by providing customer service related functions, such as interaction with our GHA in both export and import matters and supporting our Cargo Sales team. You will extend exceptional customer service support to our clients to enable the station to meet and exceed the set Cargo targets and coordinate potential service recovery to enhance customer experience. You will also identify needs and suggest strategies to improve Cargo customer service performance for the station and deal manage booking requests from agents/customers using Qatar Airways cargo system and GHA input.   
Yêu cầu kỹ năng To be considered for this role, you will have to meet the following requirements:  - A minimum of High School education combined with solid work related experience. - Knowledge of DGR, AVI, Temperature Controlled Shipments, IATA and other Cargo related regulations. - Knowledge of Cargo reservations systems. - Exceptional communication skills. - Fluency in written and spoken Turkish. - Fluency in written and spoken English. - Proficiency with MS systems, computer literacy is mandatory. - You must be eligible to live and work in Turkey.   Notes: 1. Resume / CV
QR22692 - Senior Cargo Customer Services Agent | Qatar Airways | Istanbul ,
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Khảo sát của ngày hôm nay:
 Vietnamese
QR22692 - Senior Cargo Customer Services Agent | Qatar Airways | Istanbul ,
cargo qatar airways turkey supporting station written spoken
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Nghề nghiệp

QR22692 - Senior Cargo Customer Services Agent | Qatar Airways | Istanbul


Ngôn ngữ công việc

English


Chi tiết việc làm
Loại công việc: Chưa được xác định

Mức lương Chưa được xác định

Quốc gia: Turkey

Thành phố: Istanbul

Trách nhiệm
This is a Senior Cargo Customer Services Agent role based at Qatar Airways Cargo office in Istanbul, Turkey. In this role, you will be be supporting our Cargo team by providing customer service related functions, such as interaction with our GHA in both export and import matters and supporting our Cargo Sales team. You will extend exceptional customer service support to our clients to enable the station to meet and exceed the set Cargo targets and coordinate potential service recovery to enhance customer experience.

You will also identify needs and suggest strategies to improve Cargo customer service performance for the station and deal manage booking requests from agents/customers using Qatar Airways cargo system and GHA input.   

Yêu cầu kỹ năng
To be considered for this role, you will have to meet the following requirements: 

- A minimum of High School education combined with solid work related experience.

- Knowledge of DGR, AVI, Temperature Controlled Shipments, IATA and other Cargo related regulations.

- Knowledge of Cargo reservations systems.

- Exceptional communication skills.

- Fluency in written and spoken Turkish.

- Fluency in written and spoken English.

- Proficiency with MS systems, computer literacy is mandatory.

- You must be eligible to live and work in Turkey.

 

Notes:

1. Resume / CV


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Qatar Airways
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Qatar Airways Chưa được xác định
Địa chỉ: Quốc gia:
P.O.Box 22550 Doha, Qatar, Qatar
Số điện thoại Fax:
-ẩn- -ẩn-
Trang web: Địa chỉ Email:
http://www.qatarairways.com -ẩn-


Giới thiệu
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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