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Language : Français Intitulé du poste : : QR20246 - French speaking Customer Services Agent - Contact Centre | Qatar Airways | Doha
Coordonnées de l`entreprise : Qatar Airways
Pays : Qatar
Ville: Doha, Qatar
Responsabilités: We are looking for FRENCH SPEAKING Customer Services Agent with a natural flair of delivering unforgettable service at our Qatar Airways Customer Contact Centre located in Doha, Qatar. As a CUSTOMER SERVICE AGENT you will provide excellent customer service to Qatar Airways customers through telephone, emails and fax and optimize passenger satisfaction. Your main duties will be making new reservations; changes to existing reservations; quoting the correct fares, rules of carriage; issuance / re-issuance of tickets; and processing any refunds, in voice process. While in non- voice, make new reservations / amend existing reservations for Frequent Flyer Program (FFP) members and deduct the corresponding Q-miles from the back – office system. Also responding to member’s queries though email and service requests that they create from individual FFP accounts.
Expérience requise: You must be interactive, customer service oriented person with warm, cheerful and expressive personality and excellent communication skills in ARABIC & FRENCH. You must be high school qualified however a bachelor's degree would be preferred. We certainly want to speak to you if you have experience working for an international contact Centre. You must have a strong sense of customer satisfaction through responding to customer inquiries and offering the best solutions means that you are the right person that we are looking for. Notes: 1. Resume / CV 2. CV 3. Copy of Highest Educational Certificate
QR20246 - French speaking Customer Services Agent - Contact Centre | Qatar Airways | Doha ,
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QR20246 - French speaking Customer Services Agent - Contact Centre | Qatar Airwa
reservations qatar existing responding voice centre airways contact french satisfaction
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Intitulé du poste :

QR20246 - French speaking Customer Services Agent - Contact Centre | Qatar Airways | Doha


Langue requise pour l`emploi :

English


Détails sur poste
Type d`emploi : Not Specified

Éventail de salaire : Not Specified

Pays : Qatar

Ville: Doha

Responsabilités:
We are looking for FRENCH SPEAKING Customer Services Agent with a natural flair of delivering unforgettable service at our Qatar Airways Customer Contact Centre located in Doha, Qatar.

As a CUSTOMER SERVICE AGENT you will provide excellent customer service to Qatar Airways customers through telephone, emails and fax and optimize passenger satisfaction. Your main duties will be making new reservations; changes to existing reservations; quoting the correct fares, rules of carriage; issuance / re-issuance of tickets; and processing any refunds, in voice process.

While in non- voice, make new reservations / amend existing reservations for Frequent Flyer Program (FFP) members and deduct the corresponding Q-miles from the back – office system. Also responding to member’s queries though email and service requests that they create from individual FFP accounts.

Expérience requise:
You must be interactive, customer service oriented person with warm, cheerful and expressive personality and excellent communication skills in ARABIC & FRENCH.

You must be high school qualified however a bachelor's degree would be preferred.

We certainly want to speak to you if you have experience working for an international contact Centre.

You must have a strong sense of customer satisfaction through responding to customer inquiries and offering the best solutions means that you are the right person that we are looking for.

Notes:

1. Resume / CV
2. CV
3. Copy of Highest Educational Certificate


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Qatar Airways
Coordonnées de l`entreprise
Nom de l`entreprise: Personne à contacter
Qatar Airways Not Specified
Adresse : Pays :
P.O.Box 22550 Doha, Qatar, Qatar
Téléphone Fax :
caché caché
Page Web de l`entreprise: Adresse email :
http://www.qatarairways.com caché


Introduction
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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