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Jazykové dovednosti : Čeština Název práce : QR18552 - Senior Airport Services Agent | Qatar Airways | Milan
Informace o společnosti : Qatar Airways
Země Qatar
Město Doha, Qatar
Náplň práce: The successful applicant will be responsible for providing 5* customer service to passengers in respect to check-in, boarding, special services, lounges and baggage services in Milan as per Qatar Airways safety standards and procedures, ensuring passengers and their baggage are handled in a consistent manner. ACCOUNTABILITIES: * Work collaboratively with Ground Handling Agent, ensuring we deliver a consistently excellent customer experience from arrival at check-in to departure.
Požadované znalosti/dovednosti: The successful candidate will ideally have: * A travel trade or vocational qualification. * Previous employment experience within customer service and airport operations for a leading airline or ground handling agent * Experience of using Amadeus Reservations & Altea CM would be an advantage. * Reservations, Fares & Ticketing knowledge would be beneficial in this role. * A working knowledge of mishandled baggage procedures and World Tracer/HAQIBA experience is desirable. * High energy, flexibility and a can do/positive approach to work. * Ability to work under pressure, prioritise daily workload, ensuring consistency, accuracy and excellence in all areas. * Prepared to work shifts around a fixed working pattern, with varied hours, in line with operational and business needs, 365 days a year. * Fluency in Italian and English both verbal and written is essential. Please note you must have the right to live and work in the Italy to be considered for this role. Notes: 1. Resume / CV
QR18552 - Senior Airport Services Agent | Qatar Airways | Milan ,
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QR18552 - Senior Airport Services Agent | Qatar Airways | Milan ,
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Název práce

QR18552 - Senior Airport Services Agent | Qatar Airways | Milan


Vyjmout jazyk

English


Podrobnosti o práci
Typ zaměstnaneckého poměru: Nespecifikováno

Platové zařazení Nespecifikováno

Země Italy

Město Milan

Náplň práce:
The successful applicant will be responsible for providing 5* customer service to passengers in respect to check-in, boarding, special services, lounges and baggage services in Milan as per Qatar Airways safety standards and procedures, ensuring passengers and their baggage are handled in a consistent manner.

ACCOUNTABILITIES:

* Work collaboratively with Ground Handling Agent, ensuring we deliver a consistently excellent customer experience from arrival at check-in to departure.

Požadované znalosti/dovednosti:
The successful candidate will ideally have:

*

A travel trade or vocational qualification.

*

Previous employment experience within customer service and airport operations for a leading airline or ground handling agent

*

Experience of using Amadeus Reservations & Altea CM would be an advantage.

*

Reservations, Fares & Ticketing knowledge would be beneficial in this role.

*

A working knowledge of mishandled baggage procedures and World Tracer/HAQIBA experience is desirable.

*

High energy, flexibility and a can do/positive approach to work.

*

Ability to work under pressure, prioritise daily workload, ensuring consistency, accuracy and excellence in all areas.

*

Prepared to work shifts around a fixed working pattern, with varied hours, in line with operational and business needs, 365 days a year.

*

Fluency in Italian and English both verbal and written is essential.

Please note you must have the right to live and work in the Italy to be considered for this role.

Notes:

1. Resume / CV


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Zaměstnavatel Logo společnosti

Qatar Airways
Informace o společnosti
Společnost Vaše jméno
Qatar Airways Nespecifikováno
Adressa Země
P.O.Box 22550 Doha, Qatar, Qatar
telefon Fax
skryto skryto
Webové stránky E-mailová adresa
http://www.qatarairways.com skryto


Úvod
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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