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Jazykové dovednosti : Čeština Název práce : QR18012 - Senior Airport Ticketing Agent | Qatar Airways | Boston
Informace o společnosti : Qatar Airways
Země Qatar
Město Doha, Qatar
Náplň práce: Provide a full service-orientated professional reservations and ticketing service to all customers and travel businesses at the ATO either through telephone call-in or counter walk-in in order to achieve optimal customer satisfaction and achieve annual budget revenue targets ACCOUNTABILITIES INCLUDE: * Handle customer requirement/request professionally ensuring minimum complaints. Support Travel Agents with seat confirmation and arrange VIP Bookings/ ticketing queries. * Arrange reservations and routing for passengers, proper issuance of ATB for all types of ticketing transactions * Make and confirms reservations for passengers * Assist mishandled passengers such as NONREC/DNB to reduce passengers complains * Support staff and customers to resolve difficult issues /problems pertaining to Reservations and Ticketing, on a daily basis. * Arranges reservations and routings for passengers. Utilizing Amadeus system to make the bookings for passengers. * Issue tickets and quoting correct fares to passengers. * Assigns specified space to customers and maintains computerised inventory of passenger space availability. * Minimize customers waiting time to two minutes. * Prepare staff roster to ensure proper distribution of manpower. * Guide and support staff and keep them updated with relevant changes
Požadované znalosti/dovednosti: To be successful in this role, you will need a relevant tertiary or vocational qualification combined with a minimum of two years of experience in a similar airline ticketing and reservations role. You will have completed a recognised IATA or Airline Advanced Passenger Tariff and pricing course and have a thorough knowledge of special rates, offers and promotions.  You will have previously used a Computerised Reservation System (such as Amadeus) and have a good knowledge of world geography.  Excellent English language skills, both written and oral, is essential **To be considered for this vacancy, you must Notes: 1. Resume / CV
QR18012 - Senior Airport Ticketing Agent | Qatar Airways | Boston ,
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Název práce

QR18012 - Senior Airport Ticketing Agent | Qatar Airways | Boston


Vyjmout jazyk

English


Podrobnosti o práci
Typ zaměstnaneckého poměru: Nespecifikováno

Platové zařazení Nespecifikováno

Země Nespecifikováno

Město Boston

Náplň práce:
Provide a full service-orientated professional reservations and ticketing service to all customers and travel businesses at the ATO either through telephone call-in or counter walk-in in order to achieve optimal customer satisfaction and achieve annual budget revenue targets

ACCOUNTABILITIES INCLUDE:

* Handle customer requirement/request professionally ensuring minimum complaints. Support Travel Agents with seat confirmation and arrange VIP Bookings/ ticketing queries.
* Arrange reservations and routing for passengers, proper issuance of ATB for all types of ticketing transactions
* Make and confirms reservations for passengers
* Assist mishandled passengers such as NONREC/DNB to reduce passengers complains
* Support staff and customers to resolve difficult issues /problems pertaining to Reservations and Ticketing, on a daily basis.
* Arranges reservations and routings for passengers. Utilizing Amadeus system to make the bookings for passengers.
* Issue tickets and quoting correct fares to passengers.
* Assigns specified space to customers and maintains computerised inventory of passenger space availability.
* Minimize customers waiting time to two minutes.
* Prepare staff roster to ensure proper distribution of manpower.
* Guide and support staff and keep them updated with relevant changes

Požadované znalosti/dovednosti:
To be successful in this role, you will need a relevant tertiary or vocational qualification combined with a minimum of two years of experience in a similar airline ticketing and reservations role.

You will have completed a recognised IATA or Airline Advanced Passenger Tariff and pricing course and have a thorough knowledge of special rates, offers and promotions.  You will have previously used a Computerised Reservation System (such as Amadeus) and have a good knowledge of world geography.  Excellent English language skills, both written and oral, is essential

**To be considered for this vacancy, you must

Notes:

1. Resume / CV


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Zaměstnavatel Logo společnosti

Qatar Airways
Informace o společnosti
Společnost Vaše jméno
Qatar Airways Nespecifikováno
Adressa Země
P.O.Box 22550 Doha, Qatar, Qatar
telefon Fax
skryto skryto
Webové stránky E-mailová adresa
http://www.qatarairways.com skryto


Úvod
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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