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Jazykové dovednosti : Čeština Název práce : QR16788 - Reservations and Ticketing Agent | Qatar Airways | Hatay
Informace o společnosti : Qatar Airways
Země Qatar
Město Doha, Qatar
Náplň práce: In this role you will be responsible to assist in making and confirming reservations for passengers, selling tickets for the airlines lines. Serving customers professionally through telephone or in person in order to achieve customer satisfaction and generate revenue and takes all possible measures to avoid loss of revenue. You will also assist passengers requiring special assistance to board or depart conveyance. You will initiate and promote Qatar Airways products & services, assist in reservation & ticketing for passengers and serve all customers professionally through telephone or in person in order to achieve customer satisfaction. You will deal with customers at the counter, and other related administration duties. You will encode and confirm reservations for passengers, arrange reservations and routing using timetable, airline manuals, reference guides and tariff book. Perform a proper flight check to maximize flight utilization and reduce No-shows. Issue tickets and PTAs quoting correct fare to reduce passenger complaints and debit notes as well as perform other duties and responsibilities as requested by management.
Požadované znalosti/dovednosti: To be successful in this role you must have minimum high school degree with minimum of 2 years’ experience in an airline/travel industry. You will be service oriented with good interpersonal skills. Knowledge in IATA standard reservation/ticketing procedures is required with fair knowledge of world geography and have proven experience with the Amadeus reservation system. Good interpersonal and communication (written and oral) skills in English and Turkish along with knowledge of PC-based applications are also required. Your mother language should be Turkish and you should have Turkish citizenship or existing workings rights for Turkey.  You must have reservations & ticketing knowledge and computer skills (word/excel/Amadeus). Notes: 1. Resume / CV 2. Copy of Highest Educational Certificate 3. NOC (Qatar Airways Group Employees Only) 4. Copy of Passport
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QR16788 - Reservations and Ticketing Agent | Qatar Airways | Hatay ,
reservations passengers ticketing reservation turkish airline flight notes amadeus interpersonal reduce airways professionally tickets telephone
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Název práce

QR16788 - Reservations and Ticketing Agent | Qatar Airways | Hatay


Vyjmout jazyk

English


Podrobnosti o práci
Typ zaměstnaneckého poměru: Nespecifikováno

Platové zařazení Nespecifikováno

Země Turkey

Město Hatay

Náplň práce:
In this role you will be responsible to assist in making and confirming reservations for passengers, selling tickets for the airlines lines. Serving customers professionally through telephone or in person in order to achieve customer satisfaction and generate revenue and takes all possible measures to avoid loss of revenue. You will also assist passengers requiring special assistance to board or depart conveyance.

You will initiate and promote Qatar Airways products & services, assist in reservation & ticketing for passengers and serve all customers professionally through telephone or in person in order to achieve customer satisfaction. You will deal with customers at the counter, and other related administration duties.

You will encode and confirm reservations for passengers, arrange reservations and routing using timetable, airline manuals, reference guides and tariff book. Perform a proper flight check to maximize flight utilization and reduce No-shows. Issue tickets and PTAs quoting correct fare to reduce passenger complaints and debit notes as well as perform other duties and responsibilities as requested by management.

Požadované znalosti/dovednosti:
To be successful in this role you must have minimum high school degree with minimum of 2 years’ experience in an airline/travel industry. You will be service oriented with good interpersonal skills. Knowledge in IATA standard reservation/ticketing procedures is required with fair knowledge of world geography and have proven experience with the Amadeus reservation system.

Good interpersonal and communication (written and oral) skills in English and Turkish along with knowledge of PC-based applications are also required. Your mother language should be Turkish and you should have Turkish citizenship or existing workings rights for Turkey. 

You must have reservations & ticketing knowledge and computer skills (word/excel/Amadeus).

Notes:

1. Resume / CV
2. Copy of Highest Educational Certificate
3. NOC (Qatar Airways Group Employees Only)
4. Copy of Passport


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Zaměstnavatel Logo společnosti

Qatar Airways
Informace o společnosti
Společnost Vaše jméno
Qatar Airways Nespecifikováno
Adressa Země
P.O.Box 22550 Doha, Qatar, Qatar
telefon Fax
skryto skryto
Webové stránky E-mailová adresa
http://www.qatarairways.com skryto


Úvod
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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