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Jazykové dovednosti : Čeština Název práce : QR16310 - Senior Reservation Agent | Qatar Airways | Athens
Informace o společnosti : Qatar Airways
Země Qatar
Město Doha, Qatar
Náplň práce: As the Senior Reservations agent, you will provide a full service-oriented professional reservations and ticketing service to all customers and travel businesses either through telephone calls or in-person meetings in order to achieve optimal customer satisfaction and achieve annual budget revenue targets.
Požadované znalosti/dovednosti: ACCOUNTABILITIES: * Handle customer requirements professionally ensuring minimum complaints. * Support travel agents with seat confirmations and arrange VIP bookings and queries. * Support staff and keep updated with relevant industry and Qatar products/services.  * Arranges reservations and routing using timetable, airlines manuals, reference guides, and tariff book. * Record and process reservations made by phone/ fax/ e-mail. * Issue tickets and quoting correct fare to passengers. * Show dedication and commitment to handle telephone calls and passengers whilst at all times carefully following QR procedures and regulations in order to achieve the highest possible quality of reservations and ticketing service. * Advise of changes in flight plan or to cancel or confirm reservation. * Perform a proper flight firming check to maximize flight utilization and reduce no shows. * Support staff and customers to resolve difficult issues/problems pertaining to reservations and ticketing. * Prepare weekly sales reports. Notes: 1. Resume / CV 2. Copy of passport 3. Copy of Highest Educational Certificate 4. NOC (Qatar Airways Group Employees Only)
QR16310 - Senior Reservation Agent  | Qatar Airways | Athens ,
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Název práce

QR16310 - Senior Reservation Agent | Qatar Airways | Athens


Vyjmout jazyk

English


Podrobnosti o práci
Typ zaměstnaneckého poměru: Nespecifikováno

Platové zařazení Nespecifikováno

Země Greece

Město Athens

Náplň práce:
As the Senior Reservations agent, you will provide a full service-oriented professional reservations and ticketing service to all customers and travel businesses either through telephone calls or in-person meetings in order to achieve optimal customer satisfaction and achieve annual budget revenue targets.

Požadované znalosti/dovednosti:
ACCOUNTABILITIES:

* Handle customer requirements professionally ensuring minimum complaints.
* Support travel agents with seat confirmations and arrange VIP bookings and queries.
* Support staff and keep updated with relevant industry and Qatar products/services. 
* Arranges reservations and routing using timetable, airlines manuals, reference guides, and tariff book.
* Record and process reservations made by phone/ fax/ e-mail.
* Issue tickets and quoting correct fare to passengers.
* Show dedication and commitment to handle telephone calls and passengers whilst at all times carefully following QR procedures and regulations in order to achieve the highest possible quality of reservations and ticketing service.
* Advise of changes in flight plan or to cancel or confirm reservation.
* Perform a proper flight firming check to maximize flight utilization and reduce no shows.
* Support staff and customers to resolve difficult issues/problems pertaining to reservations and ticketing.
* Prepare weekly sales reports.

Notes:

1. Resume / CV
2. Copy of passport
3. Copy of Highest Educational Certificate
4. NOC (Qatar Airways Group Employees Only)


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Zaměstnavatel Logo společnosti

Qatar Airways
Informace o společnosti
Společnost Vaše jméno
Qatar Airways Nespecifikováno
Adressa Země
P.O.Box 22550 Doha, Qatar, Qatar
telefon Fax
skryto skryto
Webové stránky E-mailová adresa
http://www.qatarairways.com skryto


Úvod
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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