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Language : 中文 职位名称 : QR23290 - Customer Services Agent | Qatar Airways | Wroclaw
公司详细资料 : Qatar Airways
国家 Qatar
城市 Doha, Qatar
职责 We are pleased to announce a number of incredibly exciting opportunities to join our Contact Centre in Poland as Bilingual Customer Service Agent.  As the Customer service agent based in Wroclaw, Poland, you will add immediate value by delivering five star customer service to Qatar Airways customers via telephone, e-mail and social media.  You will respond professionally in order to achieve customer satisfaction and generate revenue taking all possible measures to avoid revenue. This role will enable you to further develop your customer service expertise within a fast moving environment with exceptional opportunities for training and career progression. This represents a fantastic opportunity to join a fast paced environment in a leading Aviation group to contribute to our continued development and evolution. Specific accountabilities include: * Providing outstanding service to Qatar Airways customers. * Making new reservations, changes to existing reservations, quoting the correct fares, rules of carriage, issuance / re-issuance of tickets and processing refunds. * Support E-Commerce and Frequent Flyer Program activities. Please note that you must be fluent in English in addition to one of the following languages French, German, Italian, Russian or Spanish in order to be considered for this role.
必备技能 The successful candidate will have the following: Notes: 1. Resume / CV 2. Copy of Passport 3. Copy of Highest Educational Certificate
QR23290 - Customer Services Agent | Qatar Airways | Wroclaw ,
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QR23290 - Customer Services Agent | Qatar Airways | Wroclaw ,
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职位名称

QR23290 - Customer Services Agent | Qatar Airways | Wroclaw


工作语言

English


招聘职位详细资料
雇用类型 Not Specified

薪资水平 Not Specified

国家 Poland

城市 Wrocław

职责
We are pleased to announce a number of incredibly exciting opportunities to join our Contact Centre in Poland as Bilingual Customer Service Agent. 

As the Customer service agent based in Wroclaw, Poland, you will add immediate value by delivering five star customer service to Qatar Airways customers via telephone, e-mail and social media.  You will respond professionally in order to achieve customer satisfaction and generate revenue taking all possible measures to avoid revenue.

This role will enable you to further develop your customer service expertise within a fast moving environment with exceptional opportunities for training and career progression. This represents a fantastic opportunity to join a fast paced environment in a leading Aviation group to contribute to our continued development and evolution.

Specific accountabilities include:

* Providing outstanding service to Qatar Airways customers.
* Making new reservations, changes to existing reservations, quoting the correct fares, rules of carriage, issuance / re-issuance of tickets and processing refunds.
* Support E-Commerce and Frequent Flyer Program activities.

Please note that you must be fluent in English in addition to one of the following languages French, German, Italian, Russian or Spanish in order to be considered for this role.

必备技能
The successful candidate will have the following:

Notes:

1. Resume / CV
2. Copy of Passport
3. Copy of Highest Educational Certificate


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招聘者 公司标志

Qatar Airways
公司详细资料
公司名 联系人
Qatar Airways Not Specified
地址 国家
P.O.Box 22550 Doha, Qatar, Qatar
电话 传真
隐藏 隐藏
网页 邮箱地址
http://www.qatarairways.com 隐藏


介绍
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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