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Ngôn ngữ : Vietnamese Nghề nghiệp : QR23290 - Customer Services Agent | Qatar Airways | Wroclaw
Chi tiết Công ty : Qatar Airways
Quốc gia: Qatar
Thành phố: Doha, Qatar
Trách nhiệm We are pleased to announce a number of incredibly exciting opportunities to join our Contact Centre in Poland as Bilingual Customer Service Agent.  As the Customer service agent based in Wroclaw, Poland, you will add immediate value by delivering five star customer service to Qatar Airways customers via telephone, e-mail and social media.  You will respond professionally in order to achieve customer satisfaction and generate revenue taking all possible measures to avoid revenue. This role will enable you to further develop your customer service expertise within a fast moving environment with exceptional opportunities for training and career progression. This represents a fantastic opportunity to join a fast paced environment in a leading Aviation group to contribute to our continued development and evolution. Specific accountabilities include: * Providing outstanding service to Qatar Airways customers. * Making new reservations, changes to existing reservations, quoting the correct fares, rules of carriage, issuance / re-issuance of tickets and processing refunds. * Support E-Commerce and Frequent Flyer Program activities. Please note that you must be fluent in English in addition to one of the following languages French, German, Italian, Russian or Spanish in order to be considered for this role.
Yêu cầu kỹ năng The successful candidate will have the following: Notes: 1. Resume / CV 2. Copy of Passport 3. Copy of Highest Educational Certificate
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 Vietnamese
QR23290 - Customer Services Agent | Qatar Airways | Wroclaw ,
join poland agent qatar airways revenue fast environment reservations
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Nghề nghiệp

QR23290 - Customer Services Agent | Qatar Airways | Wroclaw


Ngôn ngữ công việc

English


Chi tiết việc làm
Loại công việc: Chưa được xác định

Mức lương Chưa được xác định

Quốc gia: Poland

Thành phố: Wrocław

Trách nhiệm
We are pleased to announce a number of incredibly exciting opportunities to join our Contact Centre in Poland as Bilingual Customer Service Agent. 

As the Customer service agent based in Wroclaw, Poland, you will add immediate value by delivering five star customer service to Qatar Airways customers via telephone, e-mail and social media.  You will respond professionally in order to achieve customer satisfaction and generate revenue taking all possible measures to avoid revenue.

This role will enable you to further develop your customer service expertise within a fast moving environment with exceptional opportunities for training and career progression. This represents a fantastic opportunity to join a fast paced environment in a leading Aviation group to contribute to our continued development and evolution.

Specific accountabilities include:

* Providing outstanding service to Qatar Airways customers.
* Making new reservations, changes to existing reservations, quoting the correct fares, rules of carriage, issuance / re-issuance of tickets and processing refunds.
* Support E-Commerce and Frequent Flyer Program activities.

Please note that you must be fluent in English in addition to one of the following languages French, German, Italian, Russian or Spanish in order to be considered for this role.

Yêu cầu kỹ năng
The successful candidate will have the following:

Notes:

1. Resume / CV
2. Copy of Passport
3. Copy of Highest Educational Certificate


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Qatar Airways
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Qatar Airways Chưa được xác định
Địa chỉ: Quốc gia:
P.O.Box 22550 Doha, Qatar, Qatar
Số điện thoại Fax:
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Trang web: Địa chỉ Email:
http://www.qatarairways.com -ẩn-


Giới thiệu
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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