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Language : Français Intitulé du poste : : QR16506 - Airport Services Agent | Qatar Airways | Ho Chi Minh City
Coordonnées de l`entreprise : Qatar Airways
Pays : Qatar
Ville: Doha, Qatar
Responsabilités: Provides service excellence to customers at the airport terminal, and helping create a stress free environment for customers whilst travelling. Ensures total quality service and adhering to safety policy and security standards of the company. Ensures Premium Passengers receive total quality service and staff adheres to safety policy and security standards of the company. OPERATIONAL * Be visible to ensure that the highest level of service, products is provided in a professional manner. * Liaises with Check-in, and other related areas for the smooth acceptance of passengers. * Escorts and directs Arriving/Departing passengers to the respective areas such as Hotel Desk, Visa Counter, Transfer Desk, Premium Lounges, and Boarding Gates etc. * Assists Duty Officer to handle company material and records. * Liaises with G.H.A. for quick processing of hotel and transfer passengers * Works with GHA and ensure smooth passenger handling. * Assists Passengers in regard to Entry Requirements, Visas, Residence Permits etc * Ensures passengers are assisted smoothly through airport facilities. * Conduct pre-flight administration to ensure the smooth running of every Qatar Airways flight departure. * Conduct post flight administration to ensure an accurate record of flight activities * Monitor missing and damaged baggage keeping customers informed of the progress of their file. * Performs other related duties, as assigned, for the purpose of ensuring the efficient and effective functioning of the work unit.  
Expérience requise: * Qualifications: Essential * High School Qualification (e.g. O level, Year 10, min compulsory education) * Previous Experience: * Experienced - minimum 2 years of job-related experience required Preferred * 1 or more year’s experience to customer service in an Airline / Travel Industry/ Hospitality Institute * IATA or airline Basic Tariff and Pricing Course will be an advantage   Job Specific Skills: Essential * Computer literate – MS Office essential * Well developed inter personal team oriented skills. * Fluent in English language, both written and oral Notes: 1. Resume / CV
QR16506 - Airport Services Agent | Qatar Airways | Ho Chi Minh City ,
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QR16506 - Airport Services Agent | Qatar Airways | Ho Chi Minh City ,
passengers flight smooth ensures transfer conduct airline desk assists liaises policy safety security premium airport
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Intitulé du poste :

QR16506 - Airport Services Agent | Qatar Airways | Ho Chi Minh City


Langue requise pour l`emploi :

English


Détails sur poste
Type d`emploi : Not Specified

Éventail de salaire : Not Specified

Pays : Vietnam

Ville: Ho Chi Minh City

Responsabilités:
Provides service excellence to customers at the airport terminal, and helping create a stress free environment for customers whilst travelling. Ensures total quality service and adhering to safety policy and security standards of the company. Ensures Premium Passengers receive total quality service and staff adheres to safety policy and security standards of the company.

OPERATIONAL

* Be visible to ensure that the highest level of service, products is provided in a professional manner.
* Liaises with Check-in, and other related areas for the smooth acceptance of passengers.
* Escorts and directs Arriving/Departing passengers to the respective areas such as Hotel Desk, Visa Counter, Transfer Desk, Premium Lounges, and Boarding Gates etc.
* Assists Duty Officer to handle company material and records.
* Liaises with G.H.A. for quick processing of hotel and transfer passengers
* Works with GHA and ensure smooth passenger handling.
* Assists Passengers in regard to Entry Requirements, Visas, Residence Permits etc
* Ensures passengers are assisted smoothly through airport facilities.
* Conduct pre-flight administration to ensure the smooth running of every Qatar Airways flight departure.
* Conduct post flight administration to ensure an accurate record of flight activities
* Monitor missing and damaged baggage keeping customers informed of the progress of their file.
* Performs other related duties, as assigned, for the purpose of ensuring the efficient and effective functioning of the work unit.

 

Expérience requise:
*

Qualifications:

Essential

* High School Qualification (e.g. O level, Year 10, min compulsory education)
* Previous Experience:
* Experienced - minimum 2 years of job-related experience required

Preferred

* 1 or more year’s experience to customer service in an Airline / Travel Industry/ Hospitality Institute
* IATA or airline Basic Tariff and Pricing Course will be an advantage

 

Job Specific Skills:
Essential

* Computer literate – MS Office essential
* Well developed inter personal team oriented skills.
* Fluent in English language, both written and oral

Notes:

1. Resume / CV


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Recruteur Le Logo de l`entreprise

Qatar Airways
Coordonnées de l`entreprise
Nom de l`entreprise: Personne à contacter
Qatar Airways Not Specified
Adresse : Pays :
P.O.Box 22550 Doha, Qatar, Qatar
Téléphone Fax :
caché caché
Page Web de l`entreprise: Adresse email :
http://www.qatarairways.com caché


Introduction
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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