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Language : English Job title : QR18291 - Airport Services Agent | Qatar Airways | Gothenburg
Company details : Qatar Airways
Country: Qatar
City: Doha, Qatar
Responsibilities: Qatar Airways is seeking an Airport Services Agent to join our brand new station in Gothenburg in Sweden. In this role you will be responsible to provide quality service to passengers in respect to check-in, boarding, special services, lounges, airport hotel and baggage services as per company's commercial and safety standards and procedures ensuring passengers and their baggage are handled in a consistent and efficient manner.
Required skills: To be successful in this role you will require a experience in a customer service role and within an airport operations of a leading airline or a ground handling agent. You will need good knowledge and working experience on the ALTEA and AMADEUS systems. You will have the ability to effectively manage mishandled services, including service recovery situations with customers. Exposure to Baggage Claims procedures & working knowledge of World Tracer will be a definite advantage. Courses in Passenger Handling and Customer Services such as introduction to Civil Aviation and Passenger Handling are required. This role will require shift work including weekends and evenings.  Excellent communications skills in spoken/ written  English  is essential with good interpersonal skills and proficiency in computer applications. Fluency in one of the Scandinavian languages, (Swedish, Norwegian or Danish) is desirable  You must be eligible to live and work in Sweden to be considered for this role. *Please note that shortlisted applicants will be invited for interviews w/c 10th September. Notes: 1. Resume / CV 2. Copy of Passport 3. Copy of Highest Educational Certificate
QR18291 - Airport Services Agent | Qatar Airways | Gothenburg ,
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QR18291 - Airport Services Agent | Qatar Airways | Gothenburg ,
handling passenger baggage passengers airport
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Job title

QR18291 - Airport Services Agent | Qatar Airways | Gothenburg


Job language

English


Job details
Employment type: Not Specified

Salary range: Not Specified

Country: Sweden

City: Gothenburg

Responsibilities:
Qatar Airways is seeking an Airport Services Agent to join our brand new station in Gothenburg in Sweden.

In this role you will be responsible to provide quality service to passengers in respect to check-in, boarding, special services, lounges, airport hotel and baggage services as per company's commercial and safety standards and procedures ensuring passengers and their baggage are handled in a consistent and efficient manner.

Required skills:
To be successful in this role you will require a experience in a customer service role and within an airport operations of a leading airline or a ground handling agent.

You will need good knowledge and working experience on the ALTEA and AMADEUS systems. You will have the ability to effectively manage mishandled services, including service recovery situations with customers. Exposure to Baggage Claims procedures & working knowledge of World Tracer will be a definite advantage. Courses in Passenger Handling and Customer Services such as introduction to Civil Aviation and Passenger Handling are required.

This role will require shift work including weekends and evenings. 

Excellent communications skills in spoken/ written  English  is essential with good interpersonal skills and proficiency in computer applications.

Fluency in one of the Scandinavian languages, (Swedish, Norwegian or Danish) is desirable

 You must be eligible to live and work in Sweden to be considered for this role.

*Please note that shortlisted applicants will be invited for interviews w/c 10th September.

Notes:

1. Resume / CV
2. Copy of Passport
3. Copy of Highest Educational Certificate


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Qatar Airways
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Qatar Airways Not Specified
Address: Country:
P.O.Box 22550 Doha, Qatar, Qatar
Telephone Fax:
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Web page: Email address:
http://www.qatarairways.com -hidden-


Introduction
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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