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Language : English Job title : QR16549 - Duty Manager -Premium Check-In | Qatar Airways | Doha
Company details : Qatar Airways
Country: Qatar
City: Doha, Qatar
Responsibilities: As Duty Manager Premium Check-In, you will organize resources effectively and co-ordinate necessary activities to ensure efficient, productive and risk free operation throughout Premium Check In. You will manage all areas of Premium Operations within the airport environment. You will be responsible to oversee a team of supervisors and duty officers within the operational and administrative arenas. You will assure manpower levels in all arenas of the operations and monitor loads within the respective areas. You will deliver high levels of customer service recovery in each area. You will be responsible for overall on-time performance. You will be responsible to handle all investigations for customer complaints. You will assist Manager Premium Lounges with administrative and performance management of staff.
Required skills: You will need to hold a Bachelor Degree or equivalent,  with minimum 5 years of job-related experience. You will need to work in a supervisory level for at least 3 years within Customer Experience in Airline Management /Aviation. You will have comprehensive knowledge of Airport operations,  which includes Passenger handling and Ground handling.  You will have ability to process and work with confidential information and self -manage assignments.  To be successful in this role, you will need to possess exceptional multi-tasking, strong leadership, problem solving, thrive on pressure, decision making and  excellent negotiation/influencing skills as you oversee the daily operations on your shift. You will support and monitor your colleagues, providing clear and concise communication to all units of the Hub Operation.       Notes: 1. Resume / CV 2. Recent Full Length Color Photo 3. NOC (Qatar Airways Group Employees Only)
QR16549 - Duty Manager -Premium Check-In | Qatar Airways | Doha ,
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QR16549 - Duty Manager -Premium Check-In | Qatar Airways | Doha ,
operations premium monitor levels management handling arenas oversee check operation airport duty administrative
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Job title

QR16549 - Duty Manager -Premium Check-In | Qatar Airways | Doha


Job language

English


Job details
Employment type: Not Specified

Salary range: Not Specified

Country: Qatar

City: Doha

Responsibilities:
As Duty Manager Premium Check-In, you will organize resources effectively and co-ordinate necessary activities to ensure efficient, productive and risk free operation throughout Premium Check In. You will manage all areas of Premium Operations within the airport environment. You will be responsible to oversee a team of supervisors and duty officers within the operational and administrative arenas. You will assure manpower levels in all arenas of the operations and monitor loads within the respective areas. You will deliver high levels of customer service recovery in each area. You will be responsible for overall on-time performance. You will be responsible to handle all investigations for customer complaints. You will assist Manager Premium Lounges with administrative and performance management of staff.

Required skills:
You will need to hold a Bachelor Degree or equivalent,  with minimum 5 years of job-related experience. You will need to work in a supervisory level for at least 3 years within Customer Experience in Airline Management /Aviation.

You will have comprehensive knowledge of Airport operations,  which includes Passenger handling and Ground handling.  You will have ability to process and work with confidential information and self -manage assignments. 

To be successful in this role, you will need to possess exceptional multi-tasking, strong leadership, problem solving, thrive on pressure, decision making and  excellent negotiation/influencing skills as you oversee the daily operations on your shift. You will support and monitor your colleagues, providing clear and concise communication to all units of the Hub Operation.

 

 

 

Notes:

1. Resume / CV
2. Recent Full Length Color Photo
3. NOC (Qatar Airways Group Employees Only)


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Qatar Airways
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Qatar Airways Not Specified
Address: Country:
P.O.Box 22550 Doha, Qatar, Qatar
Telephone Fax:
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Web page: Email address:
http://www.qatarairways.com -hidden-


Introduction
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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