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Sprache : Deutsch Job Titel : QR18012 - Senior Airport Ticketing Agent | Qatar Airways | Boston
Firmendaten : Qatar Airways
Land: Qatar
Stadt: Doha, Qatar
Aufgaben: Provide a full service-orientated professional reservations and ticketing service to all customers and travel businesses at the ATO either through telephone call-in or counter walk-in in order to achieve optimal customer satisfaction and achieve annual budget revenue targets ACCOUNTABILITIES INCLUDE: * Handle customer requirement/request professionally ensuring minimum complaints. Support Travel Agents with seat confirmation and arrange VIP Bookings/ ticketing queries. * Arrange reservations and routing for passengers, proper issuance of ATB for all types of ticketing transactions * Make and confirms reservations for passengers * Assist mishandled passengers such as NONREC/DNB to reduce passengers complains * Support staff and customers to resolve difficult issues /problems pertaining to Reservations and Ticketing, on a daily basis. * Arranges reservations and routings for passengers. Utilizing Amadeus system to make the bookings for passengers. * Issue tickets and quoting correct fares to passengers. * Assigns specified space to customers and maintains computerised inventory of passenger space availability. * Minimize customers waiting time to two minutes. * Prepare staff roster to ensure proper distribution of manpower. * Guide and support staff and keep them updated with relevant changes
Erforderliche Fähigkeiten To be successful in this role, you will need a relevant tertiary or vocational qualification combined with a minimum of two years of experience in a similar airline ticketing and reservations role. You will have completed a recognised IATA or Airline Advanced Passenger Tariff and pricing course and have a thorough knowledge of special rates, offers and promotions.  You will have previously used a Computerised Reservation System (such as Amadeus) and have a good knowledge of world geography.  Excellent English language skills, both written and oral, is essential **To be considered for this vacancy, you must Notes: 1. Resume / CV
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QR18012 - Senior Airport Ticketing Agent | Qatar Airways | Boston ,
passengers reservations ticketing space passenger airline amadeus computerised proper achieve arrange bookings make
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Job Titel

QR18012 - Senior Airport Ticketing Agent | Qatar Airways | Boston


Sprache des Anzeigentextes

English


Job-Details
Beschäftigungsart: Nicht spezifiziert

Gehalt Nicht spezifiziert

Land: Nicht spezifiziert

Stadt: Boston

Aufgaben:
Provide a full service-orientated professional reservations and ticketing service to all customers and travel businesses at the ATO either through telephone call-in or counter walk-in in order to achieve optimal customer satisfaction and achieve annual budget revenue targets

ACCOUNTABILITIES INCLUDE:

* Handle customer requirement/request professionally ensuring minimum complaints. Support Travel Agents with seat confirmation and arrange VIP Bookings/ ticketing queries.
* Arrange reservations and routing for passengers, proper issuance of ATB for all types of ticketing transactions
* Make and confirms reservations for passengers
* Assist mishandled passengers such as NONREC/DNB to reduce passengers complains
* Support staff and customers to resolve difficult issues /problems pertaining to Reservations and Ticketing, on a daily basis.
* Arranges reservations and routings for passengers. Utilizing Amadeus system to make the bookings for passengers.
* Issue tickets and quoting correct fares to passengers.
* Assigns specified space to customers and maintains computerised inventory of passenger space availability.
* Minimize customers waiting time to two minutes.
* Prepare staff roster to ensure proper distribution of manpower.
* Guide and support staff and keep them updated with relevant changes

Erforderliche Fähigkeiten
To be successful in this role, you will need a relevant tertiary or vocational qualification combined with a minimum of two years of experience in a similar airline ticketing and reservations role.

You will have completed a recognised IATA or Airline Advanced Passenger Tariff and pricing course and have a thorough knowledge of special rates, offers and promotions.  You will have previously used a Computerised Reservation System (such as Amadeus) and have a good knowledge of world geography.  Excellent English language skills, both written and oral, is essential

**To be considered for this vacancy, you must

Notes:

1. Resume / CV


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Qatar Airways
Firmendaten
Firmenname Ansprechspartner
Qatar Airways Nicht spezifiziert
Anschrift Land:
P.O.Box 22550 Doha, Qatar, Qatar
Telefon Fax:
-unsichtbar- -unsichtbar-
Webseite: E-Mail-Adresse:
http://www.qatarairways.com -unsichtbar-


Firmenprofil
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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