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Language : Pусский Название вакансии : QR15444 - Officer Quality and Training - Customer Contact Centre | Qatar Airways | Fort Lauderdale
Информация о компании : Qatar Airways
Страна: Qatar
Город: Doha, Qatar
Обязанности: As a Quality and Training Officer, you will ensure compliance to Qatar Airways (QR) Contact Centre quality and training standards. You will assist in achieving continuous qualitative improvement in the service delivery through all customer contact channels. You will also be responsible to execute local training activities for local assurance team. 
Необходимые требования To be successful for this role you must hold a Bachelor’s degree with a minimum of 4 years of job-related experience however a job related experience in an airline contact center would be preferred. You must have good training delivery experience and solid experience in reservations and ticketing, within a coaching or training capacity. You must be self-motivated, an excellent problem solver and have an intense customer service focus. You also should have the ability to facilitate organisational change and become involved with strategic planning.   Notes: 1. Resume / CV
QR15444 - Officer Quality and Training - Customer Contact Centre | Qatar Airways | Fort Lauderdale ,
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QR15444 - Officer Quality and Training - Customer Contact Centre | Qatar Airways
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Название вакансии

QR15444 - Officer Quality and Training - Customer Contact Centre | Qatar Airways | Fort Lauderdale


Язык для вакансии

English


Информация о вакансии
Тип занятости: Not Specified

Уровень зарплаты: Not Specified

Страна: Not Specified

Город: Fort Lauderdale

Обязанности:
As a Quality and Training Officer, you will ensure compliance to Qatar Airways (QR) Contact Centre quality and training standards. You will assist in achieving continuous qualitative improvement in the service delivery through all customer contact channels. You will also be responsible to execute local training activities for local assurance team. 

Необходимые требования
To be successful for this role you must hold a Bachelor’s degree with a minimum of 4 years of job-related experience however a job related experience in an airline contact center would be preferred. You must have good training delivery experience and solid experience in reservations and ticketing, within a coaching or training capacity.

You must be self-motivated, an excellent problem solver and have an intense customer service focus. You also should have the ability to facilitate organisational change and become involved with strategic planning.

 

Notes:

1. Resume / CV


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Рекрутер Логотип компании

Qatar Airways
Информация о компании
Название компании: Контактное лицо:
Qatar Airways Not Specified
Адрес: Страна:
P.O.Box 22550 Doha, Qatar, Qatar
Телефон Факс:
-скрытый- -скрытый-
Веб-страница: электронный адрес:
http://www.qatarairways.com -скрытый-


Вступление
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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