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Ngôn ngữ : Vietnamese Nghề nghiệp : QR22739 - Duty Supervisor - Lounges | Qatar Airways | Paris
Chi tiết Công ty : Qatar Airways
Quốc gia: Qatar
Thành phố: Doha, Qatar
Trách nhiệm We're looking a strong customer focused 'Duty Supervisor' to manage the team within our Premium Lounge at CDG Airport. Reporting through to the Premium Lounge Manager you will lead your team to deliver exceptional customer service to our Premium customers to ensure they receive the award winning 5 star service Qatar Airways is renowned for.  Specific accountabilities include: * Supervise and participate in daily operations to ensure the team are delivering the highest standards of service to our customers * Provide positive and effective leadership to the entire team whilst acting as an Ambassador for Qatar Airways to both internal and external parties * Identify and communicate opportunities to improve efficiency and quality of daily operation * Implement effective rosters and supervise Days in Lieu and Overtime allocation with minimum risk to daily operation * Ensure visual appearance of the operation is of the highest standard through regular monitoring * Liaise and build positive relationships with other internal departments and external agencies, where applicable * Manage conflict resolution and facilitate service recovery situations with guests * Provide on-job performance monitoring and coaching to enable individuals to understand their current and expected competency level * Liaising with Lounge contractors and maintaining service level agreements to meet and exceed Qatar Airways standards You must have the legal right to live and work in the France to be considered for this role    
Yêu cầu kỹ năng Notes: 1. Resume / CV 2. Copy of Highest Educational Certificate 3. NOC (Qatar Airways Group Employees Only)
QR22739 - Duty Supervisor - Lounges  | Qatar Airways | Paris ,
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Khảo sát của ngày hôm nay:
 Vietnamese
QR22739 - Duty Supervisor - Lounges | Qatar Airways | Paris ,
qatar airways lounge daily highest operation supervise effective external monitoring
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Nghề nghiệp

QR22739 - Duty Supervisor - Lounges | Qatar Airways | Paris


Ngôn ngữ công việc

English


Chi tiết việc làm
Loại công việc: Chưa được xác định

Mức lương Chưa được xác định

Quốc gia: France

Thành phố: Paris

Trách nhiệm
We're looking a strong customer focused 'Duty Supervisor' to manage the team within our Premium Lounge at CDG Airport. Reporting through to the Premium Lounge Manager you will lead your team to deliver exceptional customer service to our Premium customers to ensure they receive the award winning 5 star service Qatar Airways is renowned for. 

Specific accountabilities include:

* Supervise and participate in daily operations to ensure the team are delivering the highest standards of service to our customers
* Provide positive and effective leadership to the entire team whilst acting as an Ambassador for Qatar Airways to both internal and external parties
* Identify and communicate opportunities to improve efficiency and quality of daily operation
* Implement effective rosters and supervise Days in Lieu and Overtime allocation with minimum risk to daily operation
* Ensure visual appearance of the operation is of the highest standard through regular monitoring
* Liaise and build positive relationships with other internal departments and external agencies, where applicable
* Manage conflict resolution and facilitate service recovery situations with guests
* Provide on-job performance monitoring and coaching to enable individuals to understand their current and expected competency level

*

Liaising with Lounge contractors and maintaining service level agreements to meet and exceed Qatar Airways standards

You must have the legal right to live and work in the France to be considered for this role

 

 

Yêu cầu kỹ năng


Notes:

1. Resume / CV
2. Copy of Highest Educational Certificate
3. NOC (Qatar Airways Group Employees Only)


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Qatar Airways
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Tên công ty của bạn Họ tên
Qatar Airways Chưa được xác định
Địa chỉ: Quốc gia:
P.O.Box 22550 Doha, Qatar, Qatar
Số điện thoại Fax:
-ẩn- -ẩn-
Trang web: Địa chỉ Email:
http://www.qatarairways.com -ẩn-


Giới thiệu
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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