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Ngôn ngữ : Vietnamese Nghề nghiệp : QR22730 - Crew Leave Officer | Qatar Airways | Doha
Chi tiết Công ty : Qatar Airways
Quốc gia: Qatar
Thành phố: Doha, Qatar
Trách nhiệm Responsible for running the Annual Flight Crew leave award and Bi Annual Cabin Crew Leave Award and managing balance leave post allocation within the predefined and agreed limits. Responsible for providing excellent customer service to our crew members through daily emails and telephonic conversations if deemed necessary. Responsible for highlighting system related issues to the Senior’s OPERATIONAL  * Liaise with Man Power Planning every ballot period and receive leave allocation limits for each crew leave group.  * Ensure the leave allocation limit lines are updated each month prior to roster production in order to maximise crew leave assignments and maintain operational integrity, within these limits.  * Ensure that the allocation of leave lines always allows sufficient numbers of crew available to cover operational flying and training commitments  * Establish a good understanding and working relation with our stakeholders such as Customer Experience, Flight Crew Management, Flight Crew Service Support, OCC, HR etc and provide excellent service to our customers who are the Flight Crew and Cabin Crew.  * Assess and give feedback to the Crew Leave Manager on the implications of any changes requested to the leave award parameters. Seek feedback and analyse information to find ways to improve the current leave scheme  * Liaise with the Crew Communications and Systems Training team to establish informative communication channels to both Flight and Cabin crew members and management on any system developments that could affect the leave allocation process.  * Conduct a presentation to the new crew on the leave system and allocation process.  * Issue a monthly management report detailing resolutions to outstanding leave requests or swaps IT AND SYSTEMS  * Conduct testing along with the senior of new system releases, fixes and functionality as required.  * Coordinate the testing and preparation of the crew data base with the IT department prior to each Leave Bid opening.  * Ensure integrity of data and settings within the IT systems.  * Constructively participate in improving the use and functionality of the systems.  * Escalate IT issues as required.  * Provide advice on change requests affecting the leave system
Yêu cầu kỹ năng QUALIFICATIONS: _Essential_ * Relevant College or University qualification to min Bachelor's level  PREVIOUS EXPERIENCE: _Essential _ * Minimum 4 years relevant experience _Preferred _ * Minimum 3 years of relevant work experience in an airline would be an advantage JOB SPECIFIC SKILLS: * Planning and problem solving skills  * Good understanding of Crew Resources area is an added advantage.  * Excellent English communication skills (written and spoken).  * Intermediate level of Microsoft Office (Word, Excel, PowerPoint, Outlook) skills.  * Leadership skills - Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills.  * Ability to train and develop subordinate's skills.   Notes: 1. Resume / CV 2. Copy of Highest Educational Certificate
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Khảo sát của ngày hôm nay:
 Vietnamese
QR22730 - Crew Leave Officer | Qatar Airways | Doha ,
crew allocation flight management cabin limits each functionality requests conduct feedback prior establish integrity operational
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Nghề nghiệp

QR22730 - Crew Leave Officer | Qatar Airways | Doha


Ngôn ngữ công việc

English


Chi tiết việc làm
Loại công việc: Chưa được xác định

Mức lương Chưa được xác định

Quốc gia: Qatar

Thành phố: Doha

Trách nhiệm
Responsible for running the Annual Flight Crew leave award and Bi Annual Cabin Crew Leave Award and managing balance leave post allocation within the predefined and agreed limits. Responsible for providing excellent customer service to our crew members through daily emails and telephonic conversations if deemed necessary. Responsible for highlighting system related issues to the Senior’s

OPERATIONAL 

* Liaise with Man Power Planning every ballot period and receive leave allocation limits for each crew leave group. 
* Ensure the leave allocation limit lines are updated each month prior to roster production in order to maximise crew leave assignments and maintain operational integrity, within these limits. 
* Ensure that the allocation of leave lines always allows sufficient numbers of crew available to cover operational flying and training commitments 
* Establish a good understanding and working relation with our stakeholders such as Customer Experience, Flight Crew Management, Flight Crew Service Support, OCC, HR etc and provide excellent service to our customers who are the Flight Crew and Cabin Crew. 
* Assess and give feedback to the Crew Leave Manager on the implications of any changes requested to the leave award parameters. Seek feedback and analyse information to find ways to improve the current leave scheme 
* Liaise with the Crew Communications and Systems Training team to establish informative communication channels to both Flight and Cabin crew members and management on any system developments that could affect the leave allocation process. 
* Conduct a presentation to the new crew on the leave system and allocation process. 
* Issue a monthly management report detailing resolutions to outstanding leave requests or swaps

IT AND SYSTEMS 

* Conduct testing along with the senior of new system releases, fixes and functionality as required. 
* Coordinate the testing and preparation of the crew data base with the IT department prior to each Leave Bid opening. 
* Ensure integrity of data and settings within the IT systems. 
* Constructively participate in improving the use and functionality of the systems. 
* Escalate IT issues as required. 
* Provide advice on change requests affecting the leave system

Yêu cầu kỹ năng
QUALIFICATIONS:

_Essential_

* Relevant College or University qualification to min Bachelor's level 

PREVIOUS EXPERIENCE:

_Essential _

* Minimum 4 years relevant experience

_Preferred _

* Minimum 3 years of relevant work experience in an airline would be an advantage

JOB SPECIFIC SKILLS:

* Planning and problem solving skills 
* Good understanding of Crew Resources area is an added advantage. 
* Excellent English communication skills (written and spoken). 
* Intermediate level of Microsoft Office (Word, Excel, PowerPoint, Outlook) skills. 
* Leadership skills - Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. 
* Ability to train and develop subordinate's skills.

 

Notes:

1. Resume / CV
2. Copy of Highest Educational Certificate


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Qatar Airways
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Qatar Airways Chưa được xác định
Địa chỉ: Quốc gia:
P.O.Box 22550 Doha, Qatar, Qatar
Số điện thoại Fax:
-ẩn- -ẩn-
Trang web: Địa chỉ Email:
http://www.qatarairways.com -ẩn-


Giới thiệu
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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