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Ngôn ngữ : Vietnamese Nghề nghiệp : QR22463 - Airport Operations Coordinator | Discover Qatar | Doha
Chi tiết Công ty : Qatar Airways
Quốc gia: Qatar
Thành phố: Doha, Qatar
Trách nhiệm Discover Qatar (DQ) is a Destination Management Company facilitating the development of Qatar as a tourist destination.  Discover Qatar offers luxury accommodation, transport, tours and excursion packages and provides high quality destination services to tour operators and individual clients.  As an Airport Operations Coordinator you will provide assistance and tour services for passengers who have more than 5 hours of transit time and will promote Qatar as a tourist destination. You will ensure that all customer related services are delivered as per the standard operating procedures and guidelines as set. OPERATIONAL: * Provide support to the team on daily tour and airport operations in terms of liaising with all external parties (Immigration, QAS, Airlines, and Hotels) * Work cooperatively in processing all customer requirements and provide quick instructions to the team on operational aspects as and when needed. * Provide updates about the tour timings to Hub Control and information desk in Hamad International Airport (HIA) * Ensure the team members are appropriately groomed and maintain high level of hygiene when on duty. * Coordinate airport operations as per the standard operating procedures relevant to DQ * Manage conflict resolution and facilitate service recovery situations with the guest. You will interact with customers to understand needs and attend to special request. * Describe relevant information to customers about all services provided at DQ and responsible for delivering the highest level of customer service at all times. * Establish a confidential filling system for all correspondence generated to and from the DQ airport operations team.   
Yêu cầu kỹ năng You will hold a relevant vocational, tertiary or trade qualification however a diploma in Travel & Tourism (IATA) would be an advantage. A minimum 4 years of job related experience is essential for this role. You have experience in airport operations preferably within an Airline environment however past experience in selling holiday packages would be an advantage. You are a proficient MS Office user You must have good command of written and spoken English and currently be living in Doha, Qatar. Notes: 1. Resume / CV 2. Copy of Highest Educational Certificate 3. Copy of Passport
QR22463 - Airport Operations Coordinator | Discover Qatar | Doha ,
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Khảo sát của ngày hôm nay:
 Vietnamese
QR22463 - Airport Operations Coordinator | Discover Qatar | Doha ,
airport qatar operations destination tour discover tourist packages standard operating operational when highest however advantage
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Nghề nghiệp

QR22463 - Airport Operations Coordinator | Discover Qatar | Doha


Ngôn ngữ công việc

English


Chi tiết việc làm
Loại công việc: Chưa được xác định

Mức lương Chưa được xác định

Quốc gia: Qatar

Thành phố: Doha

Trách nhiệm
Discover Qatar (DQ) is a Destination Management Company facilitating the development of Qatar as a tourist destination. 

Discover Qatar offers luxury accommodation, transport, tours and excursion packages and provides high quality destination services to tour operators and individual clients. 

As an Airport Operations Coordinator you will provide assistance and tour services for passengers who have more than 5 hours of transit time and will promote Qatar as a tourist destination. You will ensure that all customer related services are delivered as per the standard operating procedures and guidelines as set.

OPERATIONAL:

* Provide support to the team on daily tour and airport operations in terms of liaising with all external parties (Immigration, QAS, Airlines, and Hotels)
* Work cooperatively in processing all customer requirements and provide quick instructions to the team on operational aspects as and when needed.
* Provide updates about the tour timings to Hub Control and information desk in Hamad International Airport (HIA)
* Ensure the team members are appropriately groomed and maintain high level of hygiene when on duty.
* Coordinate airport operations as per the standard operating procedures relevant to DQ
* Manage conflict resolution and facilitate service recovery situations with the guest. You will interact with customers to understand needs and attend to special request.
* Describe relevant information to customers about all services provided at DQ and responsible for delivering the highest level of customer service at all times.

* Establish a confidential filling system for all correspondence generated to and from the DQ airport operations team. 

 

Yêu cầu kỹ năng
You will hold a relevant vocational, tertiary or trade qualification however a diploma in Travel & Tourism (IATA) would be an advantage. A minimum 4 years of job related experience is essential for this role.

You have experience in airport operations preferably within an Airline environment however past experience in selling holiday packages would be an advantage.

You are a proficient MS Office user

You must have good command of written and spoken English and currently be living in Doha, Qatar.

Notes:

1. Resume / CV
2. Copy of Highest Educational Certificate
3. Copy of Passport


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Qatar Airways
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Địa chỉ: Quốc gia:
P.O.Box 22550 Doha, Qatar, Qatar
Số điện thoại Fax:
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Trang web: Địa chỉ Email:
http://www.qatarairways.com -ẩn-


Giới thiệu
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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