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Language : Украї́нська Назва вакансії : QR22883 - Customer Services Manager (Customer Contact Centre) | Qatar Airways | Wroclaw
Інформація про компанію : Qatar Airways
Країна: Qatar
Місто: Doha, Qatar
Обов’язки: As a customer service manager you will be responsible for all service delivery aspects of the contact centre. You will manage the service quality, service levels and revenue generation through teams by adhering to re defined set standards. You will develop manage, coordinate and implement policies and procedures through close monitoring of operations and sales results in order to establish the unit as a quality service provider, to enhance services and to generate income.  Accountability:
Необхідний досвід: To be successful in this role, you will need a relevant bachelors degree combined with a minimum of five years job-related experience specifically within a Contact Centre management team.  You will have a strong customer service ethos and be effective in communicating at all levels of staff and the ability to effectively manage a team.  Strong management and leadership skills are a must.  English language fluency (written and oral) is essential. Notes: 1. Resume / CV
QR22883 - Customer Services Manager (Customer Contact Centre) | Qatar Airways | Wroclaw ,
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 Украї́нська
QR22883 - Customer Services Manager (Customer Contact Centre) | Qatar Airways |
contact centre levels management
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Назва вакансії

QR22883 - Customer Services Manager (Customer Contact Centre) | Qatar Airways | Wroclaw


Робоча мова

English


Інформація про вакансії
Тип зайнятості: Not Specified

Рівень зарплати: Not Specified

Країна: Poland

Місто: Wrocław

Обов’язки:
As a customer service manager you will be responsible for all service delivery aspects of the contact centre. You will manage the service quality, service levels and revenue generation through teams by adhering to re defined set standards. You will develop manage, coordinate and implement policies and procedures through close monitoring of operations and sales results in order to establish the unit as a quality service provider, to enhance services and to generate income.

 Accountability:

Необхідний досвід:
To be successful in this role, you will need a relevant bachelors degree combined with a minimum of five years job-related experience specifically within a Contact Centre management team.  You will have a strong customer service ethos and be effective in communicating at all levels of staff and the ability to effectively manage a team.  Strong management and leadership skills are a must.  English language fluency (written and oral) is essential.

Notes:

1. Resume / CV


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Рекрутер Лого компанії

Qatar Airways
Інформація про компанію
Назва компанії: Контактна особа:
Qatar Airways Not Specified
Адреса: Країна:
P.O.Box 22550 Doha, Qatar, Qatar
Телефон Факс:
-приховано- -приховано-
Веб-сторінка: Електронна адреса:
http://www.qatarairways.com -приховано-


Введення
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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