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Language : Pусский Название вакансии : QR22883 - Customer Services Manager (Customer Contact Centre) | Qatar Airways | Wroclaw
Информация о компании : Qatar Airways
Страна: Qatar
Город: Doha, Qatar
Обязанности: As a customer service manager you will be responsible for all service delivery aspects of the contact centre. You will manage the service quality, service levels and revenue generation through teams by adhering to re defined set standards. You will develop manage, coordinate and implement policies and procedures through close monitoring of operations and sales results in order to establish the unit as a quality service provider, to enhance services and to generate income.  Accountability:
Необходимые требования To be successful in this role, you will need a relevant bachelors degree combined with a minimum of five years job-related experience specifically within a Contact Centre management team.  You will have a strong customer service ethos and be effective in communicating at all levels of staff and the ability to effectively manage a team.  Strong management and leadership skills are a must.  English language fluency (written and oral) is essential. Notes: 1. Resume / CV
QR22883 - Customer Services Manager (Customer Contact Centre) | Qatar Airways | Wroclaw ,
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 Pусский
QR22883 - Customer Services Manager (Customer Contact Centre) | Qatar Airways |
contact centre levels management
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Название вакансии

QR22883 - Customer Services Manager (Customer Contact Centre) | Qatar Airways | Wroclaw


Язык для вакансии

English


Информация о вакансии
Тип занятости: Not Specified

Уровень зарплаты: Not Specified

Страна: Poland

Город: Wrocław

Обязанности:
As a customer service manager you will be responsible for all service delivery aspects of the contact centre. You will manage the service quality, service levels and revenue generation through teams by adhering to re defined set standards. You will develop manage, coordinate and implement policies and procedures through close monitoring of operations and sales results in order to establish the unit as a quality service provider, to enhance services and to generate income.

 Accountability:

Необходимые требования
To be successful in this role, you will need a relevant bachelors degree combined with a minimum of five years job-related experience specifically within a Contact Centre management team.  You will have a strong customer service ethos and be effective in communicating at all levels of staff and the ability to effectively manage a team.  Strong management and leadership skills are a must.  English language fluency (written and oral) is essential.

Notes:

1. Resume / CV


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Рекрутер Логотип компании

Qatar Airways
Информация о компании
Название компании: Контактное лицо:
Qatar Airways Not Specified
Адрес: Страна:
P.O.Box 22550 Doha, Qatar, Qatar
Телефон Факс:
-скрытый- -скрытый-
Веб-страница: электронный адрес:
http://www.qatarairways.com -скрытый-


Вступление
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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