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Language : Pусский Название вакансии : QR21211 - Senior Airport Services Agent | Qatar Airways | Heathrow
Информация о компании : Qatar Airways
Страна: Qatar
Город: Doha, Qatar
Обязанности: Qatar Airways is growing! We are seeking a number of  Senior Airport Services Agents for our expanding Heathrow airport.  You will be responsible for providing quality service to passengers in respect to check-in, boarding, special services, lounges, airport hotel and baggage services as per Qatar Airways commercial and safety standards and procedures. You will monitor all gates and check in activities ensuring accurate services oriented acceptance and boarding acceptance. You will ensure smooth handling of customer service at the station and liaise with ramp and ground handling agents staff and support the Airport Services Supervisor in all areas. As the first personal contact between the Airline and its customers you will portray the Qatar Airways image to the highest standard ensuring that the passengers receive five star customer service at all times.
Необходимые требования To be successful in this role you will require experience in a customer service role and within an airport operations of a leading airline or ground handling agent.  You will need good knowledge and working experience on the ALTEA and AMADEUS systems. You will have the ability to effectively manage mishandled services, including service recovery situations with customers. Exposure to baggage claims procedures & working knowledge of World Tracer will be a definite advantage. Courses in Passenger Handling and Customer Services such as introduction to Civil Aviation and Passenger Handling are required. This role will require shift work including weekends and evenings.  You must currently be eligible to live and work in the UK to be considered for this role. Fluency in English is essential.     Notes: 1. Resume / CV
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QR21211 - Senior Airport Services Agent | Qatar Airways | Heathrow ,
handling airport qatar passenger airline acceptance check airways passengers boarding
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Название вакансии

QR21211 - Senior Airport Services Agent | Qatar Airways | Heathrow


Язык для вакансии

English


Информация о вакансии
Тип занятости: Not Specified

Уровень зарплаты: Not Specified

Страна: Not Specified

Город: London

Обязанности:
Qatar Airways is growing! We are seeking a number of  Senior Airport Services Agents for our expanding Heathrow airport.  You will be responsible for providing quality service to passengers in respect to check-in, boarding, special services, lounges, airport hotel and baggage services as per Qatar Airways commercial and safety standards and procedures.

You will monitor all gates and check in activities ensuring accurate services oriented acceptance and boarding acceptance. You will ensure smooth handling of customer service at the station and liaise with ramp and ground handling agents staff and support the Airport Services Supervisor in all areas.

As the first personal contact between the Airline and its customers you will portray the Qatar Airways image to the highest standard ensuring that the passengers receive five star customer service at all times.

Необходимые требования
To be successful in this role you will require experience in a customer service role and within an airport operations of a leading airline or ground handling agent. 

You will need good knowledge and working experience on the ALTEA and AMADEUS systems. You will have the ability to effectively manage mishandled services, including service recovery situations with customers. Exposure to baggage claims procedures & working knowledge of World Tracer will be a definite advantage. Courses in Passenger Handling and Customer Services such as introduction to Civil Aviation and Passenger Handling are required.

This role will require shift work including weekends and evenings. 

You must currently be eligible to live and work in the UK to be considered for this role. Fluency in English is essential.

 

 

Notes:

1. Resume / CV


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Рекрутер Логотип компании

Qatar Airways
Информация о компании
Название компании: Контактное лицо:
Qatar Airways Not Specified
Адрес: Страна:
P.O.Box 22550 Doha, Qatar, Qatar
Телефон Факс:
-скрытый- -скрытый-
Веб-страница: электронный адрес:
http://www.qatarairways.com -скрытый-


Вступление
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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