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Limbi vorbite : Romanian Pozitia : QR22485 - Cargo Customer Services Officer | Qatar Airways | Amsterdam
Detalii companie : Qatar Airways
Tara Qatar
Oras Doha, Qatar
Responsibilities: In this role you will manage the customer experience for Qatar Airways Cargo clients in the Nordics and Baltic from our Amsterdam office. You will provide best in class interaction with customers on quires and requests covering broad range of customer needs. You will manage and support the Customer Service Team to ensure Qatar Airways Cargo core values of customer service are provided consistently. You will also review and provide market rates, analyze market trends, historic information and industry benchmark. You will enhance the customer experience for the cargo accounts across the region from acceptance point until final delivery. You will work closely with the sales and operations teams to ensure efficient service is provided at all times and will pro-actively resolve potential or current issues in a timely and efficient manner. You will promote additional cargo services available within the QR portfolio which adds value to the client and increases revenue and will be producing performance reports on accounts on a weekly and monthly basis and identifying areas of improvement in conjunction with other stakeholders.
Required skills: You will have to meet the following requirements to be considered for this role: - A minimum of a Bachelor’s degree or an equivalent combined with solid experience in the freighter/ airline industry. Notes: 1. Resume / CV
QR22485 - Cargo Customer Services Officer | Qatar Airways | Amsterdam ,
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QR22485 - Cargo Customer Services Officer | Qatar Airways | Amsterdam ,
cargo qatar airways accounts efficient
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QR22485 - Cargo Customer Services Officer | Qatar Airways | Amsterdam


Schimba limba

English


Fisa post
Tip de angajare Nu este specificat.

Salariu estimat Nu este specificat.

Tara Netherlands

Oras Amsterdam

Responsibilities:
In this role you will manage the customer experience for Qatar Airways Cargo clients in the Nordics and Baltic from our Amsterdam office. You will provide best in class interaction with customers on quires and requests covering broad range of customer needs. You will manage and support the Customer Service Team to ensure Qatar Airways Cargo core values of customer service are provided consistently. You will also review and provide market rates, analyze market trends, historic information and industry benchmark.

You will enhance the customer experience for the cargo accounts across the region from acceptance point until final delivery. You will work closely with the sales and operations teams to ensure efficient service is provided at all times and will pro-actively resolve potential or current issues in a timely and efficient manner. You will promote additional cargo services available within the QR portfolio which adds value to the client and increases revenue and will be producing performance reports on accounts on a weekly and monthly basis and identifying areas of improvement in conjunction with other stakeholders.

Required skills:
You will have to meet the following requirements to be considered for this role:

- A minimum of a Bachelor’s degree or an equivalent combined with solid experience in the freighter/ airline industry.

Notes:

1. Resume / CV


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Recrutor Logo-ul companiei

Qatar Airways
Detalii companie
Companie Your Name
Qatar Airways Nu este specificat.
Adresa Tara
P.O.Box 22550 Doha, Qatar, Qatar
Telefon Fax
-ascuns- -ascuns-
Pagina web Adresa e-mail
http://www.qatarairways.com -ascuns-


Introduction
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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