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Limbi vorbite : Romanian Pozitia : QR22172 - Senior Cargo Customer Services Agent | Qatar Airways | Munich
Detalii companie : Qatar Airways
Tara Qatar
Oras Doha, Qatar
Responsibilities: This is a Senior Cargo Customer Services Agent role based at Qatar Airways Cargo office in Muncih, Germany. In this role, you will be be supporting our Cargo team by providing customer service related functions, such as interaction with our GHA in both export and import matters and supporting our Cargo Sales team. You will extend exceptional customer service support to our clients to enable the station to meet and exceed the set Cargo targets and coordinate potential service recovery to enhance customer experience. You will also identify needs and suggest strategies to improve Cargo customer service performance for the station and deal manage booking requests from agents/customers using Qatar Airways cargo system and GHA input.   
Required skills: To be considered for this role, you will have to meet the following requirements:  - A minimum of High School education combined with solid work related experience. - Knowledge of TACT, IATA and other Cargo related regulations. - Knowledge of Cargo reservations systems. - Exceptional communication skills. - Fluency in written and spoken German. - Fluency in written and spoken English. - Proficiency with MS systems, computer literacy is mandatory. - You must be eligible to live and work in Germany.   Notes: 1. Resume / CV
QR22172 - Senior Cargo Customer Services Agent | Qatar Airways | Munich ,
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QR22172 - Senior Cargo Customer Services Agent | Qatar Airways | Munich ,
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QR22172 - Senior Cargo Customer Services Agent | Qatar Airways | Munich


Schimba limba

English


Fisa post
Tip de angajare Nu este specificat.

Salariu estimat Nu este specificat.

Tara Germany

Oras Munich

Responsibilities:
This is a Senior Cargo Customer Services Agent role based at Qatar Airways Cargo office in Muncih, Germany. In this role, you will be be supporting our Cargo team by providing customer service related functions, such as interaction with our GHA in both export and import matters and supporting our Cargo Sales team. You will extend exceptional customer service support to our clients to enable the station to meet and exceed the set Cargo targets and coordinate potential service recovery to enhance customer experience.

You will also identify needs and suggest strategies to improve Cargo customer service performance for the station and deal manage booking requests from agents/customers using Qatar Airways cargo system and GHA input.   

Required skills:
To be considered for this role, you will have to meet the following requirements: 

- A minimum of High School education combined with solid work related experience.

- Knowledge of TACT, IATA and other Cargo related regulations.

- Knowledge of Cargo reservations systems.

- Exceptional communication skills.

- Fluency in written and spoken German.

- Fluency in written and spoken English.

- Proficiency with MS systems, computer literacy is mandatory.

- You must be eligible to live and work in Germany.

 

Notes:

1. Resume / CV


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Recrutor Logo-ul companiei

Qatar Airways
Detalii companie
Companie Your Name
Qatar Airways Nu este specificat.
Adresa Tara
P.O.Box 22550 Doha, Qatar, Qatar
Telefon Fax
-ascuns- -ascuns-
Pagina web Adresa e-mail
http://www.qatarairways.com -ascuns-


Introduction
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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