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Limbi vorbite : Romanian Pozitia : QR22200 - Senior Manager Standards, Procedures & Quality
Detalii companie : Qatar Airways
Tara Qatar
Oras Doha, Qatar
Responsibilities: As a Senior Manager Standards, Procedures & Quality , you are responsible to direct, develop and monitor quality and customer relationship management by ensuring delivery of effective Business Continuation plans in order to further the growth and expansion programs specific to Cabin Services especially areas areas of on-board standards and procedures, service delivery design, special projects management and quality .   Develop the policies ,standards and procedures for the entire Cabin Crew population, ensuring timely releases of relevant information. Manage the regular audit of in-flight services delivery to ensure 5 star service quality is maintained and enhanced at all times.     You will also further be responsible for the following : * Develop, design and expand in-flight service delivery sequence (product and services) in all zones of the aircraft types.  * Work closely with the Product Development team and propose design changes or service changes within Cabins of Galleys in order to keep up with current trends and maintain Qatar Airways brand and vision.  * Ensure compliance to all relevant safety , security , quality and environmental management policies,procedures and controls across the operation to assure employee safety ,security and legislative compliance. * Oversee and supervise employees. Establish department or team objectives and priorities to align with and support business objectives.   
Required skills: We are looking for a Bachelor’s degree holder with a minimum of 10 years of relevant experience within the aviation industry. You should be someone with a previous experience in managing the standards and procedures , service design and or cabin aesthetics and implementation team in an international airline. You should have worked closely with partner departments like Catering, Product Development, Technical, Engineering, and possess knowledge of the systems used in aid of formulating cabin crew In-flight Service procedures and aircraft guidelines. You should also possess excellent project management skills and proven negotiating and influencing skills.  A Master degree or a postgraduate qualification in Management or Aviation will be an added advantage. Effective communication skills in spoken and written English are essential. Notes: 1. Resume / CV 2. Copy of Highest Educational Certificate
QR22200 - Senior Manager Standards, Procedures & Quality ,
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Pozitia

QR22200 - Senior Manager Standards, Procedures & Quality


Schimba limba

English


Fisa post
Tip de angajare Nu este specificat.

Salariu estimat Nu este specificat.

Tara Qatar

Oras Doha

Responsibilities:
As a Senior Manager Standards, Procedures & Quality , you are responsible to direct, develop and monitor quality and customer relationship management by ensuring delivery of effective Business Continuation plans in order to further the growth and expansion programs specific to Cabin Services especially areas areas of on-board standards and procedures, service delivery design, special projects management and quality .
 
Develop the policies ,standards and procedures for the entire Cabin Crew population, ensuring timely releases of relevant information. Manage the regular audit of in-flight services delivery to ensure 5 star service quality is maintained and enhanced at all times. 

  

You will also further be responsible for the following :

* Develop, design and expand in-flight service delivery sequence (product and services) in all zones of the aircraft types. 
* Work closely with the Product Development team and propose design changes or service changes within Cabins of Galleys in order to keep up with current trends and maintain Qatar Airways brand and vision. 
* Ensure compliance to all relevant safety , security , quality and environmental management policies,procedures and controls across the operation to assure employee safety ,security and legislative compliance.
* Oversee and supervise employees. Establish department or team objectives and priorities to align with and support business objectives. 

 

Required skills:
We are looking for a Bachelor’s degree holder with a minimum of 10 years of relevant experience within the aviation industry. You should be someone with a previous experience in managing the standards and procedures , service design and or cabin aesthetics and implementation team in an international airline.

You should have worked closely with partner departments like Catering, Product Development, Technical, Engineering, and possess knowledge of the systems used in aid of formulating cabin crew In-flight Service procedures and aircraft guidelines.

You should also possess excellent project management skills and proven negotiating and influencing skills. 

A Master degree or a postgraduate qualification in Management or Aviation will be an added advantage. Effective communication skills in spoken and written English are essential.

Notes:

1. Resume / CV
2. Copy of Highest Educational Certificate


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Recrutor Logo-ul companiei

Qatar Airways
Detalii companie
Companie Your Name
Qatar Airways Nu este specificat.
Adresa Tara
P.O.Box 22550 Doha, Qatar, Qatar
Telefon Fax
-ascuns- -ascuns-
Pagina web Adresa e-mail
http://www.qatarairways.com -ascuns-


Introduction
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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