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Language : Français Intitulé du poste : : Intern, Change Management and Communications
Coordonnées de l`entreprise : IATA
Pays : Switzerland
Ville: Amsterdam
Responsabilités: * Support change management activities through applied structured methodology * Support the design, development, delivery and management of communications * Implement both internal and external communication calendars * Drafting content for newsletters and executive briefings * Maintaining the Program’s social media presence * Assist with stakeholders profiling and assessment of change readiness * Help create actionable deliverables for communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan * Provide input, document requirements and support the design and delivery of training programs * Relevant administrative support, as needed * Help integrate change management and communication activities into the project plan * Help define and measure success metrics, monitor change progress and assess the change impact Qualifications: * An Undergraduate degree in Communications or Psychology * Experience and knowledge of change management principles, methodologies and tools * Familiarity with project management approaches, tools and phases of the project lifecycle * Exceptional communication skills, both written and verbal * Excellent active listening skills * Ability to influence others and move toward a common vision or goal * Flexible and adaptable; able to work in ambiguous situations * Resilient and tenacious with a propensity to persevere * Forward looking with a holistic approach * Problem solving and root cause identification skills * Must be a team player and able to work collaboratively with and through others ------------------------- People are at the heart of everything we do at IATA. We all have different personalities, styles and areas of expertise, but we have one thing in common – the way in which we act which is guided by our values: * We build standards through expertise * We champion the global big picture * We partner for mutual benefits * We act with a simple human touch Here at IATA we are proud of being Diverse and Inclusive – we have people with diverse backgrounds who come from all over the world. Together we build a business of freedom where people can be true to themselves in an environment that recognizes good work and personal qualities
Expérience requise: The vision of the SFO Audit Programs is to be the leader in operational safety auditing in the Aviation industry. To support this vision, the Digital Transformation (DT) project aims to transform the capability of the SFO Audit Programs to produce and foster value exchange among its stakeholders. It will achieve this through the optimization and digitalization of its processes, the use of advanced analytics, and the adoption of a platform business model. Reporting to the DT project manager, the Change Management and Communications intern will help create and implement change management and communication strategies and execution plans that maximize support and adoption, and minimize resistance. The intern will also support the project team in integrating change management and communication activities into the project delivery efforts. This is a full time internship. This is part of the International Graduate Internship Program (IGIP). For more information about IATA's internship programs, please refer to our website: https://www.iata.org/hc/Pages/internships.aspx [https://www.iata.org/hc/Pages/internships.aspx]
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Intern, Change Management and Communications ,
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Intitulé du poste :

Intern, Change Management and Communications


Langue requise pour l`emploi :

English


Détails sur poste
Type d`emploi : Not Specified

Éventail de salaire : Not Specified

Pays : Canada

Ville: Montreal

Responsabilités:
* Support change management activities through applied structured methodology
* Support the design, development, delivery and management of communications
* Implement both internal and external communication calendars
* Drafting content for newsletters and executive briefings
* Maintaining the Program’s social media presence
* Assist with stakeholders profiling and assessment of change readiness
* Help create actionable deliverables for communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan
* Provide input, document requirements and support the design and delivery of training programs
* Relevant administrative support, as needed
* Help integrate change management and communication activities into the project plan
* Help define and measure success metrics, monitor change progress and assess the change impact

Qualifications:

* An Undergraduate degree in Communications or Psychology
* Experience and knowledge of change management principles, methodologies and tools
* Familiarity with project management approaches, tools and phases of the project lifecycle
* Exceptional communication skills, both written and verbal
* Excellent active listening skills
* Ability to influence others and move toward a common vision or goal
* Flexible and adaptable; able to work in ambiguous situations
* Resilient and tenacious with a propensity to persevere
* Forward looking with a holistic approach
* Problem solving and root cause identification skills
* Must be a team player and able to work collaboratively with and through others

-------------------------

People are at the heart of everything we do at IATA. We all have different personalities, styles and areas of expertise, but we have one thing in common – the way in which we act which is guided by our values:

* We build standards through expertise
* We champion the global big picture
* We partner for mutual benefits
* We act with a simple human touch

Here at IATA we are proud of being Diverse and Inclusive – we have people with diverse backgrounds who come from all over the world. Together we build a business of freedom where people can be true to themselves in an environment that recognizes good work and personal qualities

Expérience requise:
The vision of the SFO Audit Programs is to be the leader in operational safety auditing in the Aviation industry. To support this vision, the Digital Transformation (DT) project aims to transform the capability of the SFO Audit Programs to produce and foster value exchange among its stakeholders. It will achieve this through the optimization and digitalization of its processes, the use of advanced analytics, and the adoption of a platform business model.

Reporting to the DT project manager, the Change Management and Communications intern will help create and implement change management and communication strategies and execution plans that maximize support and adoption, and minimize resistance. The intern will also support the project team in integrating change management and communication activities into the project delivery efforts.

This is a full time internship. This is part of the International Graduate Internship Program (IGIP). For more information about IATA's internship programs, please refer to our website: https://www.iata.org/hc/Pages/internships.aspx [https://www.iata.org/hc/Pages/internships.aspx]


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Introduction
Welcome to IATA Human Capital

At IATA, we are putting our people at the centre of the business agenda. Over the past few years, the air transport industry has met several challenges. In order to ensure its success, it had to simplify the way it does business.

In that context, IATA is looking for people who:

* Can adapt quickly to a changing environment
* Are team players
* Are results-oriented
* Value excellence in customer-service

At IATA, we are working hard at providing our employees with a great working and learning environment. Here are some of our Human Capital priorities for 2007:

* Reviewing our organisational structure creatively and professionally
* Attracting, selecting and retaining the best employees
* Helping our employees go through changes by increasing our focus on management development and improving our internal communications
* Maintaining a results-driven corporate culture by directly measuring achienvements against accountabilities and behaviours.

As some of our Members and partners, we have gone through an extensive re-engineering of the ways we manage our staff.

In 2003, we introduced new staff selection process, performance assessment and rewards systems.

In 2004, we improved our structure to make IATA a well-integrated organisation by introducing the matrix model. Our goal was to facilitate cross-divisional collaboration and circulation of best practices.

In 2005, we reviewed our organisational design to reduce the number of layers and broaden the span of control. Additionally, we developed a dynamic sales organisation and culture.

In 2006, we consolidated European regional offices into one unique hub and drove staff development from simply training to focus on a leadership & learning role.

Also, in cooperation with Dr. Noel Tichy of the University of Michigan School of Business, we have successfully launched the IATA Change Leadership (ICL) and the IATA Leadership Development Programme (ILDP), which act as incubators for preparing the next generation of IATA leaders.

Additionally, the IATA Internship Programmes (IIP) allows us to attract and develop - on a worldwide basis - the best among young talents interested in joining the air transport industry.
If you share our values and are up to the challenge, please visit our Career section to find out about our job opportunities or submit your application for the Internship programme.
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