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Language : Français Intitulé du poste : : QR20794 - Airport Services Agent | Qatar Airways | Barcelona
Coordonnées de l`entreprise : Qatar Airways
Pays : Qatar
Ville: Doha, Qatar
Responsabilités: We are  looking for a customer focused airport service agent's to join our team in Barcelona. You will deliver exceptional service to customers within the airport terminal and help create an enjoyable and seamless process whilst they are travelling with Qatar Airways. You will provide full support to the handling team across check in, ramp and lost and found and ensure a seamless service to the customers.  As the first point of contact between the Airline and its customers, you will portray QR image to the highest standard ensuring that our customers receive our award winning 5 Star services at all times. Accountabilities of the role: * Check in - greeting of customers and providing exceptional customer service to both passengers and crew * Lost and Found - understand the procedures around compensation for customers and ensure any queries are dealt with professionally * Ramp - ensure safety and security procedures are followed    * Provide full support to the handling team to ensure that safety measures are followed * Escort customers throughout the terminal where necessary Fluency in English and Spanish (written and spoken) is essential as well as the ability to work in shifts. You must also have the right to live and work in Spain to be considered for this role.    
Expérience requise: The successful candidate will ideally have: * An understanding of airport procedures * Trade or Vocational qualification * Minimum 2 years of work experience in airport operations. * Strong customer service focus * Resilience to deal with setbacks and delays * Ability to thrive on challenges and turn things around for the positive * Strong decision making skills * Adaptable and flexible to deal with last minute changes * Experience working with airport systems, Amadeus and/or Altea preferable     Notes: 1. Resume / CV
QR20794 - Airport Services Agent | Qatar Airways | Barcelona ,
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QR20794 - Airport Services Agent | Qatar Airways | Barcelona ,
airport safety deal found check terminal handling lost
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Intitulé du poste :

QR20794 - Airport Services Agent | Qatar Airways | Barcelona


Langue requise pour l`emploi :

English


Détails sur poste
Type d`emploi : Not Specified

Éventail de salaire : Not Specified

Pays : Spain

Ville: Barcelona

Responsabilités:
We are  looking for a customer focused airport service agent's to join our team in Barcelona. You will deliver exceptional service to customers within the airport terminal and help create an enjoyable and seamless process whilst they are travelling with Qatar Airways.

You will provide full support to the handling team across check in, ramp and lost and found and ensure a seamless service to the customers. 

As the first point of contact between the Airline and its customers, you will portray QR image to the highest standard ensuring that our customers receive our award winning 5 Star services at all times.

Accountabilities of the role:

* Check in - greeting of customers and providing exceptional customer service to both passengers and crew
* Lost and Found - understand the procedures around compensation for customers and ensure any queries are dealt with professionally
* Ramp - ensure safety and security procedures are followed   
* Provide full support to the handling team to ensure that safety measures are followed
* Escort customers throughout the terminal where necessary

Fluency in English and Spanish (written and spoken) is essential as well as the ability to work in shifts. You must also have the right to live and work in Spain to be considered for this role.

 

 

Expérience requise:
The successful candidate will ideally have:

* An understanding of airport procedures
* Trade or Vocational qualification
* Minimum 2 years of work experience in airport operations.
* Strong customer service focus
* Resilience to deal with setbacks and delays
* Ability to thrive on challenges and turn things around for the positive
* Strong decision making skills
* Adaptable and flexible to deal with last minute changes
* Experience working with airport systems, Amadeus and/or Altea preferable

 

 

Notes:

1. Resume / CV


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Recruteur Le Logo de l`entreprise

Qatar Airways
Coordonnées de l`entreprise
Nom de l`entreprise: Personne à contacter
Qatar Airways Not Specified
Adresse : Pays :
P.O.Box 22550 Doha, Qatar, Qatar
Téléphone Fax :
caché caché
Page Web de l`entreprise: Adresse email :
http://www.qatarairways.com caché


Introduction
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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