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Language : Français Intitulé du poste : : QR20767 - Senior Reservation & Ticketing Agent | Qatar Airways | Moscow
Coordonnées de l`entreprise : Qatar Airways
Pays : Qatar
Ville: Doha, Qatar
Responsabilités: As a Reservation & Ticketing Agent based in Moscow, you will provide a full service-oriented professional reservations and ticketing service to all customers and travel businesses either through telephone calls or in-person meetings in order to achieve optimal customer satisfaction and achieve annual budget revenue targets. You will be involved in the following tasks: * Arranging reservations and routing using timetable, airlines manuals, reference guides, and tariff book. * Processing reservations made by phone and e-mail * Issuing tickets and quoting correct fare to passengers * Showing dedication and commitment to handle telephone calls and passengers whilst at all times carefully following  procedures and regulations in order to achieve the highest possible quality of reservations and ticketing service * Advising of changes in flight plan or to cancel or confirm reservation * Handling customer requirements and requests efficiently * Support staff and customers to resolve difficult issues/problems pertaining to reservations and ticketing on daily basis.
Expérience requise: You will need a minimum of a Trade or a vocational qualification  combined with at least three years of relevant experience within the airline or travel industry. You will need good knowledge of Amadeus with proficiency in Microsoft Office  also (Excel, Word, PowerPoint). You will be customer oriented with good communication skills, a positive 'can-do' attitude and an ability to work independently as well as in the team Fluency in English and Russian (written and spoken) is essential for this role. You must also have the right to live and work in Russia to be considered for this role.   Notes: 1. Resume / CV
QR20767 - Senior Reservation & Ticketing Agent | Qatar Airways | Moscow ,
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QR20767 - Senior Reservation & Ticketing Agent | Qatar Airways | Moscow ,
reservations ticketing achieve passengers telephone reservation calls
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Intitulé du poste :

QR20767 - Senior Reservation & Ticketing Agent | Qatar Airways | Moscow


Langue requise pour l`emploi :

English


Détails sur poste
Type d`emploi : Not Specified

Éventail de salaire : Not Specified

Pays : Not Specified

Ville: Moscow

Responsabilités:
As a Reservation & Ticketing Agent based in Moscow, you will provide a full service-oriented professional reservations and ticketing service to all customers and travel businesses either through telephone calls or in-person meetings in order to achieve optimal customer satisfaction and achieve annual budget revenue targets. You will be involved in the following tasks:

* Arranging reservations and routing using timetable, airlines manuals, reference guides, and tariff book.
* Processing reservations made by phone and e-mail
* Issuing tickets and quoting correct fare to passengers
* Showing dedication and commitment to handle telephone calls and passengers whilst at all times carefully following  procedures and regulations in order to achieve the highest possible quality of reservations and ticketing service
* Advising of changes in flight plan or to cancel or confirm reservation
* Handling customer requirements and requests efficiently
* Support staff and customers to resolve difficult issues/problems pertaining to reservations and ticketing on daily basis.

Expérience requise:
You will need a minimum of a Trade or a vocational qualification  combined with at least three years of relevant experience within the airline or travel industry. You will need good knowledge of Amadeus with proficiency in Microsoft Office  also (Excel, Word, PowerPoint).

You will be customer oriented with good communication skills, a positive 'can-do' attitude and an ability to work independently as well as in the team

Fluency in English and Russian (written and spoken) is essential for this role. You must also have the right to live and work in Russia to be considered for this role.

 

Notes:

1. Resume / CV


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Qatar Airways
Coordonnées de l`entreprise
Nom de l`entreprise: Personne à contacter
Qatar Airways Not Specified
Adresse : Pays :
P.O.Box 22550 Doha, Qatar, Qatar
Téléphone Fax :
caché caché
Page Web de l`entreprise: Adresse email :
http://www.qatarairways.com caché


Introduction
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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