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Language : Español Título del Puesto de Trabajo : QR22249 - Customer Services Agent - Contact Center | Qatar Airways | Ahmedabad
Detalles de la Compañía : Qatar Airways
Pais: Qatar
Ciudad: Doha, Qatar
Responsabilidades: We are looking for Customer Services Agents with a natural flair of delivering unforgettable service at our Qatar Airways Customer Contact Centre located in Ahmedabad (India). As a CUSTOMER SERVICE AGENT you will provide excellent customer service to Qatar Airways customers by responding through telephone, emails and fax to optimize passenger satisfaction.  Your main duties will be making new reservations; changes to existing reservations; quoting the correct fares, rules of carriage; issuance / re-issuance of tickets; and processing any refunds, in voice process. While in non- voice, you will make new reservations / amend existing reservations for Frequent Flyer Program (FFP) members and deduct the corresponding Qmiles from the back – office system.  You will also respond to member’s queries though email and service requests that are created from individual FFP accounts.
Habilidades requeridas: You must be interactive and a customer service oriented person with a warm, cheerful and expressive personality with excellent communication skills in English. You must be High School qualified, however a Bachelor's Degree would be preferred.  Ideally you will have knowledge of the Amadeus reservation program and have at least 2 years' of job-related experience.  If you have previous experience in reservations and ticketing we would be very interested to hear from you. We certainly want to speak to you if you have experience working for an international contact center ! You must have a strong sense of customer satisfaction through responding to customer inquiries and offering the best solutions means that you are the right person that we are looking for! Notes: 1. Resume / CV 2. Copy of Passport 3. Copy of Highest Educational Certificate
QR22249 - Customer Services Agent - Contact Center | Qatar Airways | Ahmedabad ,
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QR22249 - Customer Services Agent - Contact Center | Qatar Airways | Ahmedabad ,
reservations qatar airways contact responding satisfaction existing voice
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Título del Puesto de Trabajo

QR22249 - Customer Services Agent - Contact Center | Qatar Airways | Ahmedabad


Lengua asociada al empleo:

English


Detalles del Puesto de Trabajo
Tipo de Ocupación : Not Specified

El nivel de Salario Not Specified

Pais: India

Ciudad: Ahmedabad

Responsabilidades:
We are looking for Customer Services Agents with a natural flair of delivering unforgettable service at our Qatar Airways Customer Contact Centre located in Ahmedabad (India).

As a CUSTOMER SERVICE AGENT you will provide excellent customer service to Qatar Airways customers by responding through telephone, emails and fax to optimize passenger satisfaction.  Your main duties will be making new reservations; changes to existing reservations; quoting the correct fares, rules of carriage; issuance / re-issuance of tickets; and processing any refunds, in voice process.

While in non- voice, you will make new reservations / amend existing reservations for Frequent Flyer Program (FFP) members and deduct the corresponding Qmiles from the back – office system.  You will also respond to member’s queries though email and service requests that are created from individual FFP accounts.

Habilidades requeridas:
You must be interactive and a customer service oriented person with a warm, cheerful and expressive personality with excellent communication skills in English.

You must be High School qualified, however a Bachelor's Degree would be preferred.  Ideally you will have knowledge of the Amadeus reservation program and have at least 2 years' of job-related experience.  If you have previous experience in reservations and ticketing we would be very interested to hear from you.

We certainly want to speak to you if you have experience working for an international contact center ! You must have a strong sense of customer satisfaction through responding to customer inquiries and offering the best solutions means that you are the right person that we are looking for!

Notes:

1. Resume / CV
2. Copy of Passport
3. Copy of Highest Educational Certificate


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Postulante Logo de la compañía

Qatar Airways
Detalles de la Compañía
Nombre de la Compañía Persona de Contacto:
Qatar Airways Not Specified
Dirección Pais:
P.O.Box 22550 Doha, Qatar, Qatar
Teléfono Fax
–oculto- –oculto-
Página Web: Dirección de correo electrónico:
http://www.qatarairways.com –oculto-


Introducción
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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