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Language : Español Título del Puesto de Trabajo : QR22220 - Senior Airport Services Agent | Qatar Airways | Amsterdam
Detalles de la Compañía : Qatar Airways
Pais: Qatar
Ciudad: Doha, Qatar
Responsabilidades: We are looking for a Senior Airport Services Agent to join our team in Amsterdam. You will be responsible for providing quality service to passengers in respect to check-in, boarding, special services, lounges, airport hotel and baggage services as per QR’s commercial and safety standards and procedures. You will monitor all gates and check in activities ensuring accurate services oriented acceptance and boarding acceptance. You will ensure smooth handling of customer service at the station and liaise with ramp and GHA staff and support the Airport Services Supervisor in all areas. As the first personal contact between the Airline and its customers you will portray the Qatar Airways image to the highest standard ensuring that the passengers receive total quality service at all times.
Habilidades requeridas: To be successful in this role you will require experience in a customer service role and within an airport operations of a leading airline.  You will need good knowledge and working experience on the ALTEA and AMADEUS systems. You will have the ability to effectively manage mishandled services, including service recovery situations with customers. Exposure to Baggage Claims procedures & working knowledge of World Tracer will be a definite advantage. Courses in Passenger Handling and Customer Services such as introduction to Civil Aviation and Passenger Handling are required. A pleasant personality and willingness to work in shifts is essential. Excellent communications skills in spoken/ written English  is essential with good interpersonal skills and proficiency in MS office. You must currently be eligible to live and work in the EU to be considered for this role.       Notes: 1. Resume / CV 2. Copy of Passport 3. Copy of Highest Educational Certificate
QR22220 - Senior Airport Services Agent | Qatar Airways | Amsterdam ,
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QR22220 - Senior Airport Services Agent | Qatar Airways | Amsterdam ,
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Título del Puesto de Trabajo

QR22220 - Senior Airport Services Agent | Qatar Airways | Amsterdam


Lengua asociada al empleo:

English


Detalles del Puesto de Trabajo
Tipo de Ocupación : Not Specified

El nivel de Salario Not Specified

Pais: Netherlands

Ciudad: Amsterdam

Responsabilidades:
We are looking for a Senior Airport Services Agent to join our team in Amsterdam. You will be responsible for providing quality service to passengers in respect to check-in, boarding, special services, lounges, airport hotel and baggage services as per QR’s commercial and safety standards and procedures.

You will monitor all gates and check in activities ensuring accurate services oriented acceptance and boarding acceptance. You will ensure smooth handling of customer service at the station and liaise with ramp and GHA staff and support the Airport Services Supervisor in all areas.

As the first personal contact between the Airline and its customers you will portray the Qatar Airways image to the highest standard ensuring that the passengers receive total quality service at all times.

Habilidades requeridas:
To be successful in this role you will require experience in a customer service role and within an airport operations of a leading airline. 

You will need good knowledge and working experience on the ALTEA and AMADEUS systems. You will have the ability to effectively manage mishandled services, including service recovery situations with customers. Exposure to Baggage Claims procedures & working knowledge of World Tracer will be a definite advantage. Courses in Passenger Handling and Customer Services such as introduction to Civil Aviation and Passenger Handling are required.

A pleasant personality and willingness to work in shifts is essential. Excellent communications skills in spoken/ written English  is essential with good interpersonal skills and proficiency in MS office.

You must currently be eligible to live and work in the EU to be considered for this role.

 

 

 

Notes:

1. Resume / CV
2. Copy of Passport
3. Copy of Highest Educational Certificate


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Qatar Airways
Detalles de la Compañía
Nombre de la Compañía Persona de Contacto:
Qatar Airways Not Specified
Dirección Pais:
P.O.Box 22550 Doha, Qatar, Qatar
Teléfono Fax
–oculto- –oculto-
Página Web: Dirección de correo electrónico:
http://www.qatarairways.com –oculto-


Introducción
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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