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Language : Español Título del Puesto de Trabajo : QR22172 - Senior Cargo Customer Services Agent | Qatar Airways | Munich
Detalles de la Compañía : Qatar Airways
Pais: Qatar
Ciudad: Doha, Qatar
Responsabilidades: This is a Senior Cargo Customer Services Agent role based at Qatar Airways Cargo office in Muncih, Germany. In this role, you will be be supporting our Cargo team by providing customer service related functions, such as interaction with our GHA in both export and import matters and supporting our Cargo Sales team. You will extend exceptional customer service support to our clients to enable the station to meet and exceed the set Cargo targets and coordinate potential service recovery to enhance customer experience. You will also identify needs and suggest strategies to improve Cargo customer service performance for the station and deal manage booking requests from agents/customers using Qatar Airways cargo system and GHA input.   
Habilidades requeridas: To be considered for this role, you will have to meet the following requirements:  - A minimum of High School education combined with solid work related experience. - Knowledge of TACT, IATA and other Cargo related regulations. - Knowledge of Cargo reservations systems. - Exceptional communication skills. - Fluency in written and spoken German. - Fluency in written and spoken English. - Proficiency with MS systems, computer literacy is mandatory. - You must be eligible to live and work in Germany.   Notes: 1. Resume / CV
QR22172 - Senior Cargo Customer Services Agent | Qatar Airways | Munich ,
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QR22172 - Senior Cargo Customer Services Agent | Qatar Airways | Munich ,
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Título del Puesto de Trabajo

QR22172 - Senior Cargo Customer Services Agent | Qatar Airways | Munich


Lengua asociada al empleo:

English


Detalles del Puesto de Trabajo
Tipo de Ocupación : Not Specified

El nivel de Salario Not Specified

Pais: Germany

Ciudad: Munich

Responsabilidades:
This is a Senior Cargo Customer Services Agent role based at Qatar Airways Cargo office in Muncih, Germany. In this role, you will be be supporting our Cargo team by providing customer service related functions, such as interaction with our GHA in both export and import matters and supporting our Cargo Sales team. You will extend exceptional customer service support to our clients to enable the station to meet and exceed the set Cargo targets and coordinate potential service recovery to enhance customer experience.

You will also identify needs and suggest strategies to improve Cargo customer service performance for the station and deal manage booking requests from agents/customers using Qatar Airways cargo system and GHA input.   

Habilidades requeridas:
To be considered for this role, you will have to meet the following requirements: 

- A minimum of High School education combined with solid work related experience.

- Knowledge of TACT, IATA and other Cargo related regulations.

- Knowledge of Cargo reservations systems.

- Exceptional communication skills.

- Fluency in written and spoken German.

- Fluency in written and spoken English.

- Proficiency with MS systems, computer literacy is mandatory.

- You must be eligible to live and work in Germany.

 

Notes:

1. Resume / CV


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Qatar Airways
Detalles de la Compañía
Nombre de la Compañía Persona de Contacto:
Qatar Airways Not Specified
Dirección Pais:
P.O.Box 22550 Doha, Qatar, Qatar
Teléfono Fax
–oculto- –oculto-
Página Web: Dirección de correo electrónico:
http://www.qatarairways.com –oculto-


Introducción
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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