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Language : English Job title : QR20479 - Senior Airport Services Agent | Qatar Airways | Izmir
Company details : Qatar Airways
Country: Qatar
City: Doha, Qatar
Responsibilities: Qatar Airways is seeking an Senior Airport Services Agent for our brand new station in Izmir.  You will be responsible for providing quality service to passengers in respect to check-in, boarding, special services, lounges, airport hotel and baggage services as per Qatar Airways commercial and safety standards and procedures. You will monitor all gates and check in activities ensuring accurate services oriented acceptance and boarding acceptance. You will ensure smooth handling of customer service at the station and liaise with ramp and ground handling agents staff and support the Airport Services Supervisor in all areas. As the first personal contact between the Airline and its customers you will portray the Qatar Airways image to the highest standard ensuring that the passengers receive five star customer service at all times.
Required skills: To be successful in this role you will require experience in a customer service role and within an airport operations of a leading airline or ground handling agent.  You will need good knowledge and working experience on the ALTEA and AMADEUS systems. You will have the ability to effectively manage mishandled services, including service recovery situations with customers. Exposure to baggage claims procedures & working knowledge of World Tracer will be a definite advantage. Courses in Passenger Handling and Customer Services such as introduction to Civil Aviation and Passenger Handling are required. This role will require shift work including weekends and evenings.  You must currently be eligible to live and work in Turkey to be considered for this role.   Notes: 1. Resume / CV 2. Copy of Passport 3. Copy of Highest Educational Certificate
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QR20479 - Senior Airport Services Agent | Qatar Airways | Izmir ,
handling airport qatar airline highest passenger acceptance check airways agent station passengers boarding
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Job title

QR20479 - Senior Airport Services Agent | Qatar Airways | Izmir


Job language

English


Job details
Employment type: Not Specified

Salary range: Not Specified

Country: Turkey

City: Izmir

Responsibilities:
Qatar Airways is seeking an Senior Airport Services Agent for our brand new station in Izmir.  You will be responsible for providing quality service to passengers in respect to check-in, boarding, special services, lounges, airport hotel and baggage services as per Qatar Airways commercial and safety standards and procedures.

You will monitor all gates and check in activities ensuring accurate services oriented acceptance and boarding acceptance. You will ensure smooth handling of customer service at the station and liaise with ramp and ground handling agents staff and support the Airport Services Supervisor in all areas.

As the first personal contact between the Airline and its customers you will portray the Qatar Airways image to the highest standard ensuring that the passengers receive five star customer service at all times.

Required skills:
To be successful in this role you will require experience in a customer service role and within an airport operations of a leading airline or ground handling agent. 

You will need good knowledge and working experience on the ALTEA and AMADEUS systems. You will have the ability to effectively manage mishandled services, including service recovery situations with customers. Exposure to baggage claims procedures & working knowledge of World Tracer will be a definite advantage. Courses in Passenger Handling and Customer Services such as introduction to Civil Aviation and Passenger Handling are required.

This role will require shift work including weekends and evenings. 

You must currently be eligible to live and work in Turkey to be considered for this role.

 

Notes:

1. Resume / CV
2. Copy of Passport
3. Copy of Highest Educational Certificate


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Qatar Airways
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Qatar Airways Not Specified
Address: Country:
P.O.Box 22550 Doha, Qatar, Qatar
Telephone Fax:
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Web page: Email address:
http://www.qatarairways.com -hidden-


Introduction
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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