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Language : English Job title : QR23318 - Airport Services Agent | Qatar Airways | Oslo
Company details : Qatar Airways
Country: Qatar
City: Doha, Qatar
Responsibilities: We are  looking for a customer focused airport service agent to join our team in Oslo. You will deliver exceptional service to customers within the airport terminal and help create an enjoyable and seamless process whilst they are travelling with Qatar Airways. You will provide full support to the handling team across check in, ramp and lost and found and ensure a seamless service to the customers.  As the first point of contact between the Airline and its customers, you will portray QR image to the highest standard ensuring that our customers receive our award winning 5 Star services at all times. Accountabilities of the role: * Check in - greeting of customers and providing exceptional customer service to both passengers and crew * Lost and Found - understand the procedures around compensation for customers and ensure any queries are dealt with professionally * Ramp - ensure safety and security procedures are followed    * Provide full support to the handling team to ensure that safety measures are followed * Escort customers throughout the terminal where necessary    
Required skills: The successful candidate will ideally have: * An understanding of airport procedures * Strong customer service focus * Resilience to deal with setbacks and delays * Ability to thrive on challenges and turn things around for the positive * Adaptable and flexible to deal with last minute changes * Experience working with airport systems, Amadeus and/or Altea preferable Fluency in English and Norwegian (written and spoken) is essential as well as the ability to work in shifts. You must also have the right to live and work in Norway to be considered for this role.   Notes: 1. Resume / CV
QR23318 - Airport Services Agent | Qatar Airways | Oslo ,
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QR23318 - Airport Services Agent | Qatar Airways | Oslo ,
airport terminal handling check lost found safety deal
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Job title

QR23318 - Airport Services Agent | Qatar Airways | Oslo


Job language

English


Job details
Employment type: Not Specified

Salary range: Not Specified

Country: Norway

City: Oslo

Responsibilities:
We are  looking for a customer focused airport service agent to join our team in Oslo. You will deliver exceptional service to customers within the airport terminal and help create an enjoyable and seamless process whilst they are travelling with Qatar Airways.

You will provide full support to the handling team across check in, ramp and lost and found and ensure a seamless service to the customers. 

As the first point of contact between the Airline and its customers, you will portray QR image to the highest standard ensuring that our customers receive our award winning 5 Star services at all times.

Accountabilities of the role:

* Check in - greeting of customers and providing exceptional customer service to both passengers and crew
* Lost and Found - understand the procedures around compensation for customers and ensure any queries are dealt with professionally
* Ramp - ensure safety and security procedures are followed   
* Provide full support to the handling team to ensure that safety measures are followed
* Escort customers throughout the terminal where necessary

 

 

Required skills:
The successful candidate will ideally have:

* An understanding of airport procedures
* Strong customer service focus
* Resilience to deal with setbacks and delays
* Ability to thrive on challenges and turn things around for the positive
* Adaptable and flexible to deal with last minute changes
* Experience working with airport systems, Amadeus and/or Altea preferable

Fluency in English and Norwegian (written and spoken) is essential as well as the ability to work in shifts. You must also have the right to live and work in Norway to be considered for this role.

 

Notes:

1. Resume / CV


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Qatar Airways
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Qatar Airways Not Specified
Address: Country:
P.O.Box 22550 Doha, Qatar, Qatar
Telephone Fax:
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Web page: Email address:
http://www.qatarairways.com -hidden-


Introduction
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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