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Language : 中文 职位名称 : QR16791 - Customer Care Coordinator | Qatar Airways | Wroclaw
公司详细资料 : Qatar Airways
国家 Qatar
城市 Doha, Qatar
职责 The Customer Care Coordinator is part of the Customer Care team within the Contact Centre organisation whose main responsibility is to assist in the management of customer feedback. The position reports functionally to the Customer Care Officer.
必备技能 Candidates must have completed trade or vocational qualification, be fluent in spoken and written English, with a minimum of 3 year experience in front-line customer service roles, preferably in the travel/airline industry, and in a customer contact environment. Candidates must have strong people and team-working skills and able to work with a large case volume. This is important to be able to manage self and team's expectation with regards to workload and overtime requirements. We seek individuals who have a strong customer service ethic, empathy with a diverse and challenging set of customer requirements and a belief that service recovery and customer retention are essential to the success of the business. Resilience and an ability to work under pressure to exacting service level targets are essential attributes in this role. You must have eligibility to live and work in Poland.   Notes: 1. Resume / CV
QR16791 - Customer Care Coordinator | Qatar Airways | Wroclaw ,
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 中文
QR16791 - Customer Care Coordinator | Qatar Airways | Wroclaw ,
QR16791+-+Customer+Care+Coordinator+%7C+Qatar+Airways+%7C+Wroclaw
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职位名称

QR16791 - Customer Care Coordinator | Qatar Airways | Wroclaw


工作语言

English


招聘职位详细资料
雇用类型 Not Specified

薪资水平 Not Specified

国家 Poland

城市 Wrocław

职责
The Customer Care Coordinator is part of the Customer Care team within the Contact Centre organisation whose main responsibility is to assist in the management of customer feedback. The position reports functionally to the Customer Care Officer.

必备技能
Candidates must have completed trade or vocational qualification, be fluent in spoken and written English, with a minimum of 3 year experience in front-line customer service roles, preferably in the travel/airline industry, and in a customer contact environment.

Candidates must have strong people and team-working skills and able to work with a large case volume. This is important to be able to manage self and team's expectation with regards to workload and overtime requirements. We seek individuals who have a strong customer service ethic, empathy with a diverse and challenging set of customer requirements and a belief that service recovery and customer retention are essential to the success of the business. Resilience and an ability to work under pressure to exacting service level targets are essential attributes in this role.

You must have eligibility to live and work in Poland.

 

Notes:

1. Resume / CV


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招聘者 公司标志

Qatar Airways
公司详细资料
公司名 联系人
Qatar Airways Not Specified
地址 国家
P.O.Box 22550 Doha, Qatar, Qatar
电话 传真
隐藏 隐藏
网页 邮箱地址
http://www.qatarairways.com 隐藏


介绍
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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