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Language : 中文 职位名称 : QR16539 - Airport Operations Agent (Russian/Chinese Speakers) | Discover Qatar | Doha
公司详细资料 : Qatar Airways
国家 Qatar
城市 Doha, Qatar
职责 Discover Qatar is a Destination Management Company under Qatar Airways Holidays to facilitate the development of Qatar as a tourist destination.  Discover Qatar brings together accommodation, transport, tours and excursion suppliers together and ensures only quality Ground services to tour operators who want to feature Qatar as a destination  As a Airport Operations Agent you will be responsible for delivering exceptional service in all areas of the unit in which assigned. You will provide effective operational support to the Senior Airport Operations Agent and to assist the team members. * Provide assistance and face-to-face DQ customers services at assigned locations within Hamad International Airport, including Check-in counters and Transit areas. *  Assist customers with rebooking city tours when required due to cancelled or delayed flights or misconnections. * Provide feedback and updates to the Senior Airport Operations Agent and is in full compliance of company policy and procedures and streamline the process to provide a seamless flow and a memorable experience to all DQ (Discover Qatar) customers throughout the course of their journey. * When necessary, provide special assistance to customers with special needs or young travellers and senior citizens * Check minor complaints from passengers and escalate out of hand situations to the Senior Team Members promptly when required. * Adheres to email and communication protocols, acknowledges change as set by the company. * Perform other department duties related to his/her position as directed by the Head of the Department.
必备技能 Must have a high school qualification or equivalent education certificate. A diploma in Travel and Tourism (IATA) would be an advantage. You should have a minimum of 2 years of relevant experience within the industry. You should be computer literate and familiar with MS Office applications (Word, Excel Power Point and Access). You will have good communication skills and a good command of English, Chinese and Russian language proficiency is an advantage. Notes: 1. Resume / CV 2. Copy of Highest Educational Certificate 3. Copy of Passport
QR16539 - Airport Operations Agent (Russian/Chinese Speakers) | Discover Qatar | Doha ,
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 中文
QR16539 - Airport Operations Agent (Russian/Chinese Speakers) | Discover Qatar |
qatar senior airport discover when operations agent destination special advantage check face together members assistance
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职位名称

QR16539 - Airport Operations Agent (Russian/Chinese Speakers) | Discover Qatar | Doha


工作语言

English


招聘职位详细资料
雇用类型 Not Specified

薪资水平 Not Specified

国家 Qatar

城市 Doha

职责
Discover Qatar is a Destination Management Company under Qatar Airways Holidays to facilitate the development of Qatar as a tourist destination. 

Discover Qatar brings together accommodation, transport, tours and excursion suppliers together and ensures only quality Ground services to tour operators who want to feature Qatar as a destination 

As a Airport Operations Agent you will be responsible for delivering exceptional service in all areas of the unit in which assigned. You will provide effective operational support to the Senior Airport Operations Agent and to assist the team members.

* Provide assistance and face-to-face DQ customers services at assigned locations within Hamad International Airport, including Check-in counters and Transit areas.
*  Assist customers with rebooking city tours when required due to cancelled or delayed flights or misconnections.
* Provide feedback and updates to the Senior Airport Operations Agent and is in full compliance of company policy and procedures and streamline the process to provide a seamless flow and a memorable experience to all DQ (Discover Qatar) customers throughout the course of their journey.
* When necessary, provide special assistance to customers with special needs or young travellers and senior citizens
* Check minor complaints from passengers and escalate out of hand situations to the Senior Team Members promptly when required.
* Adheres to email and communication protocols, acknowledges change as set by the company.
* Perform other department duties related to his/her position as directed by the Head of the Department.

必备技能
Must have a high school qualification or equivalent education certificate. A diploma in Travel and Tourism (IATA) would be an advantage.
You should have a minimum of 2 years of relevant experience within the industry. You should be computer literate and familiar with MS Office applications (Word, Excel Power Point and Access). You will have good communication skills and a good command of English, Chinese and Russian language proficiency is an advantage.

Notes:

1. Resume / CV
2. Copy of Highest Educational Certificate
3. Copy of Passport


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招聘者 公司标志

Qatar Airways
公司详细资料
公司名 联系人
Qatar Airways Not Specified
地址 国家
P.O.Box 22550 Doha, Qatar, Qatar
电话 传真
隐藏 隐藏
网页 邮箱地址
http://www.qatarairways.com 隐藏


介绍
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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