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Language : 中文 职位名称 : QR16290 - Airport Services Duty Officer | Qatar Airways | Frankfurt | Fixed term contract
公司详细资料 : Qatar Airways
国家 Qatar
城市 Doha, Qatar
职责 In this role, you will supervise and control flight-handling activities such as flight editing, check-in, transfers and boarding, in order to ensure a high service standard.  You will achieve optimum customer satisfaction and on-time department of flights.  You will also have overall control of the shift as a direct representative of the Airport Services Manager.  You will also ensure punctuality and safety of all Qatar Airways operations. Specific accountabilities include: * Ensuring that passenger and aircraft handling practices conform to the safety and security standards * Ensuring that all QR aircraft handling standards are met on a shift basis * Managing and controlling manpower on the shift, in order to optimise utilisation and to maintain staff morale and discipline * Ensuring proper allocation of manpower and resources in the airport operations * Completing checks to ensure adequate standards are maintained * Resolving customer problems and complaints while on duty and working with all departments including Customer Relations to provide resolutions for complaint handling * Facilitating ramp handling activities in liaison with GHA, Caterers, Fueling, Maintenance, Cargo, and Crew to expedite departure
必备技能 To be effective in this role, you will need a bachelors or associate degree combined with a minimum of four years experience in an airline or reputed GHA at the supervisory level.  You will need a good understanding of Conditions of Carriage, International Civil Aviation Safety and Security Procedures in accordance with ICAO and IATA.  You will also require an overall knowledge of airport functions in terms of passenger and baggage handling, weight and balance, and dangerous goods regulations. You will need to be fluent (written and spoken) in English to perform this role. Good knowledge of German is also essential. Notes: 1. Resume / CV 2. CV
QR16290 - Airport Services Duty Officer | Qatar Airways | Frankfurt | Fixed term contract ,
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 中文
QR16290 - Airport Services Duty Officer | Qatar Airways | Frankfurt | Fixed term
handling  you airport safety security manpower aircraft passenger flight operations overall
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职位名称

QR16290 - Airport Services Duty Officer | Qatar Airways | Frankfurt | Fixed term contract


工作语言

English


招聘职位详细资料
雇用类型 Not Specified

薪资水平 Not Specified

国家 Germany

城市 Frankfurt

职责
In this role, you will supervise and control flight-handling activities such as flight editing, check-in, transfers and boarding, in order to ensure a high service standard.  You will achieve optimum customer satisfaction and on-time department of flights.  You will also have overall control of the shift as a direct representative of the Airport Services Manager.  You will also ensure punctuality and safety of all Qatar Airways operations.

Specific accountabilities include:

* Ensuring that passenger and aircraft handling practices conform to the safety and security standards
* Ensuring that all QR aircraft handling standards are met on a shift basis
* Managing and controlling manpower on the shift, in order to optimise utilisation and to maintain staff morale and discipline
* Ensuring proper allocation of manpower and resources in the airport operations
* Completing checks to ensure adequate standards are maintained
* Resolving customer problems and complaints while on duty and working with all departments including Customer Relations to provide resolutions for complaint handling
* Facilitating ramp handling activities in liaison with GHA, Caterers, Fueling, Maintenance, Cargo, and Crew to expedite departure

必备技能
To be effective in this role, you will need a bachelors or associate degree combined with a minimum of four years experience in an airline or reputed GHA at the supervisory level.  You will need a good understanding of Conditions of Carriage, International Civil Aviation Safety and Security Procedures in accordance with ICAO and IATA.  You will also require an overall knowledge of airport functions in terms of passenger and baggage handling, weight and balance, and dangerous goods regulations.

You will need to be fluent (written and spoken) in English to perform this role. Good knowledge of German is also essential.

Notes:

1. Resume / CV
2. CV


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招聘者 公司标志

Qatar Airways
公司详细资料
公司名 联系人
Qatar Airways Not Specified
地址 国家
P.O.Box 22550 Doha, Qatar, Qatar
电话 传真
隐藏 隐藏
网页 邮箱地址
http://www.qatarairways.com 隐藏


介绍
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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