Aviation Job Search - from the best companies in the world.
career builder, aviation jobs for pilots, cabin crew, support team. Companies - post a job, search the employee database, request candidate search, use our premium membership.
Aviation Recruitment and Aviation Jobs
What you can find at our website: Jobsearch for candidates - copy and paste your CV, receive jobs by email, apply for jobs view examples of Aviation Jobs
搜索职位 | Aviation News | About Us | Candidates - Add Your Resume | Recruiters - Post a Job | Sitemap |

Language : 中文 职位名称 : QR16112 - Reservations and Call Center Agent (Russian Speakers) | Discover Qatar | Doha
公司详细资料 : Qatar Airways
国家 Qatar
城市 Doha, Qatar
职责 In this role you will assist in encoding and confirming reservations of customers, sell tickets, tours and packages. You will serve customers professionally through telephone in order to achieve customer satisfaction, generate revenue and take all possible measures to avoid loss of revenue. ACCOUNTABILITIES INCLUDE: * Respond to customer queries over the telephone, email, fax and web chat * Sell, up-sell and cross-sell Discover Qatar products and services to the customers * Make new reservations and changes to existing reservations, quoting the correct fares and rules of carriage. Issue and re-issue of tickets, process refunds. Support travel agencies for reservations related activities. * Complete Fraud Prevention checks. * Make outbound calls to customers to provide information as and when it is required. * Handle multi products and services as required by the organization after the necessary training has been provided * Provide personalized customer service at the highest level * Escalate problematic cases to the management * Support the preparation and implementation of action plans, which increase reservation sales and associated business * Perform other department duties related to his/her position as directed by the Head of the Department
必备技能 To be successful in this role, you will have a High School Diploma and preferably with IATA or Airline Basic Tariff course. You will have minimum experience of 2 years in a similar role. You should have the ability to work independently, as well as function as part of a team. Must have the ability to work under pressure with little supervision in a fast paced environment, be able to juggle multiple tasks simultaneously. You should have a good knowledge of World Geography.   Notes: 1. Resume / CV 2. NOC (Qatar Airways Group Employees Only)
QR16112 - Reservations and Call Center Agent (Russian Speakers) | Discover Qatar | Doha ,
登录:
登录
用户名
密码

Best Aviation Jobs

关于申请者
免费注册
通过邮件发送招聘职位提示
搜索职位
浏览所有职位
Add Resume
关于黑名单
发布职位
浏览简历
电子邮件接收到的最新简历
按条件搜索申请者
招募员工日
Advertise with us
Top Job Offers:
Top Job Offers:
Today`s Survey:

Yes
No
Not sure
» Results
 中文
QR16112 - Reservations and Call Center Agent (Russian Speakers) | Discover Qatar
reservations sell make issue qatar telephone tickets revenue
Share this job
职位名称

QR16112 - Reservations and Call Center Agent (Russian Speakers) | Discover Qatar | Doha


工作语言

English


招聘职位详细资料
雇用类型 Not Specified

薪资水平 Not Specified

国家 Qatar

城市 Doha

职责
In this role you will assist in encoding and confirming reservations of customers, sell tickets, tours and packages. You will serve customers professionally through telephone in order to achieve customer satisfaction, generate revenue and take all possible measures to avoid loss of revenue.

ACCOUNTABILITIES INCLUDE:

* Respond to customer queries over the telephone, email, fax and web chat
* Sell, up-sell and cross-sell Discover Qatar products and services to the customers
* Make new reservations and changes to existing reservations, quoting the correct fares and rules of carriage. Issue and re-issue of tickets, process refunds. Support travel agencies for reservations related activities.
* Complete Fraud Prevention checks.
* Make outbound calls to customers to provide information as and when it is required.
* Handle multi products and services as required by the organization after the necessary training has been provided
* Provide personalized customer service at the highest level
* Escalate problematic cases to the management
* Support the preparation and implementation of action plans, which increase reservation sales and associated business
* Perform other department duties related to his/her position as directed by the Head of the Department

必备技能
To be successful in this role, you will have a High School Diploma and preferably with IATA or Airline Basic Tariff course. You will have minimum experience of 2 years in a similar role. You should have the ability to work independently, as well as function as part of a team. Must have the ability to work under pressure with little supervision in a fast paced environment, be able to juggle multiple tasks simultaneously. You should have a good knowledge of World Geography.

 

Notes:

1. Resume / CV
2. NOC (Qatar Airways Group Employees Only)


把此职位发给你的一个朋友
* *

* *    *

View all Jobs posted by this Company

招聘者 公司标志

Qatar Airways
公司详细资料
公司名 联系人
Qatar Airways Not Specified
地址 国家
P.O.Box 22550 Doha, Qatar, Qatar
电话 传真
隐藏 隐藏
网页 邮箱地址
http://www.qatarairways.com 隐藏


介绍
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
Get the latest jobs by RSS:
RSS Jobs
RSS Jobs - Germany:
RSS Jobs - Germany
RSS Jobs - The Netherlands:
RSS Jobs - The Netherlands
RSS Jobs - Belgium:
RSS Jobs - Belgium
News: