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Language : 中文 职位名称 : QR15457 - Airport Services Duty Officer | Qatar Airways | Sydney
公司详细资料 : Qatar Airways
国家 Qatar
城市 Doha, Qatar
职责 As the Airport Services Duty Officer, you will be responsible for the overall control of the shift as a direct representative of the Airport Services Manager.  You will monitor the activities of all flights, staff and GHA and third party contractors to ensure an efficient operation runs safely and punctually on a daily basis. Specific accountabilities include: * Overseeing the day to day operation and acting as a liaison between airport service providers and users and monitoring the day to day operations * Providing input and recommendations to management to improve the effectiveness of the daily operations * Ensuring passenger and aircraft handling practices confirm  to safety and security requirements * Managing and controlling manpower on the shift in order to optimise utilisation and to maintain staff moral and discipline * Resolving customer problems and complaints effectively across all departments including customer relations and providing resolutions for complaint handling * Conducting briefing sessions for QR and GHA staff and supervisors on every shift * Compiling detailed station handling report for the Airport Services Manager on a shift to shift basis
必备技能 To be successful in this role, you will need a bachelor degree combined with a minimum of four years job-related experience specifically within a supervisory role for an airline or within the airport environment.  You will have a solid understanding of weight and balance, ramp handling and dangerous goods regulations and have completed an advanced course in passenger handling.  You must be able to perform duties under pressure whilst maintaining the highest levels of customer service and adhering to tight deadlines. You will need to be fluent (written and spoken) in English for this opportunity. Notes: 1. Resume / CV 2. NOC (Qatar Airways Group Employees Only)
QR15457 - Airport Services Duty Officer | Qatar Airways | Sydney ,
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 中文
QR15457 - Airport Services Duty Officer | Qatar Airways | Sydney ,
airport handling providing passenger basis operation daily operations
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职位名称

QR15457 - Airport Services Duty Officer | Qatar Airways | Sydney


工作语言

English


招聘职位详细资料
雇用类型 Not Specified

薪资水平 Not Specified

国家 Australia

城市 Sydney

职责
As the Airport Services Duty Officer, you will be responsible for the overall control of the shift as a direct representative of the Airport Services Manager.  You will monitor the activities of all flights, staff and GHA and third party contractors to ensure an efficient operation runs safely and punctually on a daily basis.

Specific accountabilities include:

* Overseeing the day to day operation and acting as a liaison between airport service providers and users and monitoring the day to day operations
* Providing input and recommendations to management to improve the effectiveness of the daily operations
* Ensuring passenger and aircraft handling practices confirm  to safety and security requirements
* Managing and controlling manpower on the shift in order to optimise utilisation and to maintain staff moral and discipline
* Resolving customer problems and complaints effectively across all departments including customer relations and providing resolutions for complaint handling
* Conducting briefing sessions for QR and GHA staff and supervisors on every shift
* Compiling detailed station handling report for the Airport Services Manager on a shift to shift basis

必备技能
To be successful in this role, you will need a bachelor degree combined with a minimum of four years job-related experience specifically within a supervisory role for an airline or within the airport environment.  You will have a solid understanding of weight and balance, ramp handling and dangerous goods regulations and have completed an advanced course in passenger handling.  You must be able to perform duties under pressure whilst maintaining the highest levels of customer service and adhering to tight deadlines.

You will need to be fluent (written and spoken) in English for this opportunity.

Notes:

1. Resume / CV
2. NOC (Qatar Airways Group Employees Only)


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招聘者 公司标志

Qatar Airways
公司详细资料
公司名 联系人
Qatar Airways Not Specified
地址 国家
P.O.Box 22550 Doha, Qatar, Qatar
电话 传真
隐藏 隐藏
网页 邮箱地址
http://www.qatarairways.com 隐藏


介绍
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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