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Language : 中文 职位名称 : QR12497 - Customer Services Agent - French / German / Italian / Spanish / Russian speaker (Customer Contact Centre) |Qatar Airways | Wroclaw
公司详细资料 : Qatar Airways
国家 Qatar
城市 Doha, Qatar
职责 We are looking for Customer Services Agent with a natural flair of delivering unforgettable service at our QATAR AIRWAYS CUSTOMER CONTACT CENTRE located in WROCLAW. As a CUSTOMER SERVICE AGENT you will responsible for: * Providing service excellence to Qatar Airways customers through telephone, email and optimise passenger satisfaction * Making new reservations, changes to existing reservations, quoting the correct fares, rules of carriage, issuance / re-issuance of tickets, and processing any refunds. * Support E-Commerce and Frequent Flyer Program activities
必备技能 To be successful in this role: * You must be interactive, customer service oriented person with warm, cheerful and expressive personality and excellent communication skills * YOU MUST BE FLUENT IN ENGLISH AND 1 OF THE FOLLOWING LANGUAGES (FRENCH, GERMAN, ITALIAN, SPANISH, RUSSIAN) * Have a strong sense of customer satisfaction through responding to customer enquiries and offering the best solutions * Capable to work in shifts Notes: 1. Resume / CV
QR12497 - Customer Services Agent - French / German / Italian / Spanish / Russian speaker (Customer Contact Centre) |Qatar Airways | Wroclaw ,
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QR12497 - Customer Services Agent - French / German / Italian / Spanish / Russia
reservations satisfaction airways qatar
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职位名称

QR12497 - Customer Services Agent - French / German / Italian / Spanish / Russian speaker (Customer Contact Centre) |Qatar Airways | Wroclaw


工作语言

English


招聘职位详细资料
雇用类型 Not Specified

薪资水平 Not Specified

国家 Poland

城市 Wrocław

职责
We are looking for Customer Services Agent with a natural flair of delivering unforgettable service at our QATAR AIRWAYS CUSTOMER CONTACT CENTRE located in WROCLAW.

As a CUSTOMER SERVICE AGENT you will responsible for:

* Providing service excellence to Qatar Airways customers through telephone, email and optimise passenger satisfaction
* Making new reservations, changes to existing reservations, quoting the correct fares, rules of carriage, issuance / re-issuance of tickets, and processing any refunds.
* Support E-Commerce and Frequent Flyer Program activities

必备技能
To be successful in this role:

* You must be interactive, customer service oriented person with warm, cheerful and expressive personality and excellent communication skills
* YOU MUST BE FLUENT IN ENGLISH AND 1 OF THE FOLLOWING LANGUAGES (FRENCH, GERMAN, ITALIAN, SPANISH, RUSSIAN)
* Have a strong sense of customer satisfaction through responding to customer enquiries and offering the best solutions
* Capable to work in shifts

Notes:

1. Resume / CV


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View all Jobs posted by this Company

招聘者 公司标志

Qatar Airways
公司详细资料
公司名 联系人
Qatar Airways Not Specified
地址 国家
P.O.Box 22550 Doha, Qatar, Qatar
电话 传真
隐藏 隐藏
网页 邮箱地址
http://www.qatarairways.com 隐藏


介绍
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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