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Ngôn ngữ : Vietnamese Nghề nghiệp : QR17989 - Senior Airport Services Agent | Qatar Airways | Mahe
Chi tiết Công ty : Qatar Airways
Quốc gia: Qatar
Thành phố: Doha, Qatar
Trách nhiệm In this role, you will lead and support the provision of service excellent to customers at the airport terminal, and help create a stress-free environment for customers whilst travelling.  You will support in ensuring total quality service and adherence to the safety policies and security standards of the company. You will also ensure Premium Passengers receive total quality service. Specific accountabilities include: * Supervising Check-in, Transfer Desk, and other related areas for the smooth acceptance of passengers * Liaising with Check-in, Transfer Desk, and support Airport Services Supervisor in all areas * Escorting and directing Arriving/Departing passengers to the respective areas such as Hotel Desk, Visa Counter, Transfer Desk, Premium Lounges, and Boarding Gates * Assisting Duty Officer to handle company material and records * Liaising with the GHA to ensure smooth passenger handling and quick processing of hotel and transfer passengers * Assisting passengers in regard to Entry Requirements, Visas, Residence Permits and ensuring smooth transition through through the airport facilities * Performing other related duties, as assigned, for the purpose of ensuring the efficient and effective functioning of the work unit
Yêu cầu kỹ năng To be successful in this role, you will need a High School Qualification combined with a minimum of three years experience in a customer service role with exposure to airport passenger handling.  Completion of the IATA or Airline Basic Tariff and Pricing Course would be advantageous.  You will need excellent interpersonal skills, a team oriented approach and strong IT and organisational skills.   Previous exposure to a GDS, including the Amadeus ALTEA passenger handling system would be well regarded. An upbeat and positive attitude are necessary to perform well in this very high pressure and demanding environment. English language fluency (written and spoken) is a requirement for this position. Notes: 1. Resume / CV 2. Copy of Passport 3. Copy of Highest Educational Certificate
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QR17989 - Senior Airport Services Agent | Qatar Airways | Mahe ,
passengers transfer airport desk smooth passenger handling assisting exposure hotel liaising check  you environment premium
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Nghề nghiệp

QR17989 - Senior Airport Services Agent | Qatar Airways | Mahe


Ngôn ngữ công việc

English


Chi tiết việc làm
Loại công việc: Chưa được xác định

Mức lương Chưa được xác định

Quốc gia: Seychelles

Thành phố: Mahe

Trách nhiệm
In this role, you will lead and support the provision of service excellent to customers at the airport terminal, and help create a stress-free environment for customers whilst travelling.  You will support in ensuring total quality service and adherence to the safety policies and security standards of the company. You will also ensure Premium Passengers receive total quality service.

Specific accountabilities include:

* Supervising Check-in, Transfer Desk, and other related areas for the smooth acceptance of passengers
* Liaising with Check-in, Transfer Desk, and support Airport Services Supervisor in all areas
* Escorting and directing Arriving/Departing passengers to the respective areas such as Hotel Desk, Visa Counter, Transfer Desk, Premium Lounges, and Boarding Gates
* Assisting Duty Officer to handle company material and records
* Liaising with the GHA to ensure smooth passenger handling and quick processing of hotel and transfer passengers
* Assisting passengers in regard to Entry Requirements, Visas, Residence Permits and ensuring smooth transition through through the airport facilities
* Performing other related duties, as assigned, for the purpose of ensuring the efficient and effective functioning of the work unit

Yêu cầu kỹ năng
To be successful in this role, you will need a High School Qualification combined with a minimum of three years experience in a customer service role with exposure to airport passenger handling.  Completion of the IATA or Airline Basic Tariff and Pricing Course would be advantageous.  You will need excellent interpersonal skills, a team oriented approach and strong IT and organisational skills.   Previous exposure to a GDS, including the Amadeus ALTEA passenger handling system would be well regarded.

An upbeat and positive attitude are necessary to perform well in this very high pressure and demanding environment.

English language fluency (written and spoken) is a requirement for this position.

Notes:

1. Resume / CV
2. Copy of Passport
3. Copy of Highest Educational Certificate


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Qatar Airways
Chi tiết Công ty
Tên công ty của bạn Họ tên
Qatar Airways Chưa được xác định
Địa chỉ: Quốc gia:
P.O.Box 22550 Doha, Qatar, Qatar
Số điện thoại Fax:
-ẩn- -ẩn-
Trang web: Địa chỉ Email:
http://www.qatarairways.com -ẩn-


Giới thiệu
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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