Aviation Job Search - from the best companies in the world.
career builder, aviation jobs for pilots, cabin crew, support team. Companies - post a job, search the employee database, request candidate search, use our premium membership.
Aviation Recruitment and Aviation Jobs
What you can find at our website: Jobsearch for candidates - copy and paste your CV, receive jobs by email, apply for jobs view examples of Aviation Jobs
Tìm Kiếm Việc Làm | Bản tin hàng không | Giới thiệu | Candidates - Add Your Resume | Recruiters - Post a Job | Sitemap |

Ngôn ngữ : Vietnamese Nghề nghiệp : QR16359 - Reservations & Ticketing Agent | Qatar Airways | Casablanca
Chi tiết Công ty : Qatar Airways
Quốc gia: Qatar
Thành phố: Doha, Qatar
Trách nhiệm In this role, you will lead the reservation and ticketing agents and act as an intermediary between staff and management.  You will plan, supervise, and support the team in order to achieve optimal customer satisfaction and surpass the annual revenue targets.  You will replay information to the customer and assist in finding the right itinerary for their needs.  You will cancel and change reservations when customers request it.  You will also encourage teamwork, consistency of service and proper coordination. Specific accountabilities include: * Handling customer requirements and requests professionally ensuring minimum complaints.  You will also support travel agents with seat confirmation and arrange VIP bookings/ticket queries * Guiding and supporting staff and keeping updated with relevant changes in the industry and QR products/services * Showing dedication and commitments to handle the maximum number of telephone calls and passengers whilst at all times carefully following QR procedures and regulations to achieve the highest possible quality of reservations service * Arranging reservations and routings for passengers, utilising the Amadeus system to make the bookings for passengers and effectively communicating fares, policies and procedures to passengers by providing accurate information * Issuing tickets and quoting correct fares to passengers * Supporting staff and customers to resolve difficult issues and problems pertaining to reservations and ticketing on a daily basis
Yêu cầu kỹ năng To be effective in this role, you will need a Trade or Vocational Qualification combined with a minimum of three years of job-related experience. Completion of the IATA Amadeus Certificate is an advantage.  You will need excellent communication skills, thorough knowledge of fare construction and ticketing along with the ability to work under pressure with minimal supervision in a high-pressure environment. You will need to be fluent (written and spoken) in English to perform this role. Notes: 1. Resume / CV 2. NOC (Qatar Airways Group Employees Only) 3. Copy of Highest Educational Certificate 4. Copy of Passport
QR16359 - Reservations & Ticketing Agent | Qatar Airways | Casablanca ,
Đăng nhập:
Đăng nhập
Tên đăng nhập
Mật khẩu

Best Aviation Jobs

Phần dành cho Các Ứng Viên
Đăng ký Miễn Phí
Thông báo công việc bằng email
Tìm Kiếm Việc Làm
Xem Tất Cả Công Việc
Thêm Hồ Sơ
Dành cho nhà tuyển dụng
Đăng tuyển
Xem hồ sơ
Những Hồ Sơ mới nhất qua E-Mail
Yêu cầu tìm kiếm ứng viên
Số ngày tuyển dụng phi hành đoàn
Advertise with us
Ngành nghề hàng đầu
Ngành nghề hàng đầu
Khảo sát của ngày hôm nay:

Yes
No
Not sure
» Results
 Vietnamese
QR16359 - Reservations & Ticketing Agent | Qatar Airways | Casablanca ,
passengers reservations ticketing pressure amadeus highest fares supporting agents achieve bookings
Share this job
Nghề nghiệp

QR16359 - Reservations & Ticketing Agent | Qatar Airways | Casablanca


Ngôn ngữ công việc

English


Chi tiết việc làm
Loại công việc: Chưa được xác định

Mức lương Chưa được xác định

Quốc gia: Morocco

Thành phố: Casablanca

Trách nhiệm
In this role, you will lead the reservation and ticketing agents and act as an intermediary between staff and management.  You will plan, supervise, and support the team in order to achieve optimal customer satisfaction and surpass the annual revenue targets.  You will replay information to the customer and assist in finding the right itinerary for their needs.  You will cancel and change reservations when customers request it.  You will also encourage teamwork, consistency of service and proper coordination.

Specific accountabilities include:

* Handling customer requirements and requests professionally ensuring minimum complaints.  You will also support travel agents with seat confirmation and arrange VIP bookings/ticket queries
* Guiding and supporting staff and keeping updated with relevant changes in the industry and QR products/services
* Showing dedication and commitments to handle the maximum number of telephone calls and passengers whilst at all times carefully following QR procedures and regulations to achieve the highest possible quality of reservations service
* Arranging reservations and routings for passengers, utilising the Amadeus system to make the bookings for passengers and effectively communicating fares, policies and procedures to passengers by providing accurate information
* Issuing tickets and quoting correct fares to passengers
* Supporting staff and customers to resolve difficult issues and problems pertaining to reservations and ticketing on a daily basis

Yêu cầu kỹ năng
To be effective in this role, you will need a Trade or Vocational Qualification combined with a minimum of three years of job-related experience. Completion of the IATA Amadeus Certificate is an advantage.  You will need excellent communication skills, thorough knowledge of fare construction and ticketing along with the ability to work under pressure with minimal supervision in a high-pressure environment.

You will need to be fluent (written and spoken) in English to perform this role.

Notes:

1. Resume / CV
2. NOC (Qatar Airways Group Employees Only)
3. Copy of Highest Educational Certificate
4. Copy of Passport


Gửi công việc này cho bạn bè
* *

* *    *

Xem tất cả các tuyển dụng đã đăng bởi Công ty này

Nhà tuyển dụng Logo Công ty

Qatar Airways
Chi tiết Công ty
Tên công ty của bạn Họ tên
Qatar Airways Chưa được xác định
Địa chỉ: Quốc gia:
P.O.Box 22550 Doha, Qatar, Qatar
Số điện thoại Fax:
-ẩn- -ẩn-
Trang web: Địa chỉ Email:
http://www.qatarairways.com -ẩn-


Giới thiệu
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
Nhận các công việc mới nhất từ RSS:
Công Việc RSS
RSS Jobs - Germany:
RSS Jobs - Germany
RSS Jobs - The Netherlands:
RSS Jobs - The Netherlands
RSS Jobs - Belgium:
RSS Jobs - Belgium
Bản tin