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Ngôn ngữ : Vietnamese Nghề nghiệp : QR16258 - Customer Services Agent - Cantonese Speaker (Customer Contact Centre) | Qatar Airways | Doha
Chi tiết Công ty : Qatar Airways
Quốc gia: Qatar
Thành phố: Doha, Qatar
Trách nhiệm We are looking for a Cantonese speaker Customer Services Agent with a natural flair of delivering unforgettable service at our Qatar Airways Customer Contact Center located in Doha. As a CUSTOMER SERVICE AGENT you will deliver service excellence to Qatar Airways customers via telephone, email and fax. You will need to respond professionally in order to achieve customer satisfaction, generate revenue and take all possible measures to avoid loss of revenue. Your main duties will be making new reservations; changes to existing reservations; quoting the correct fares, rules of carriage; issuance / re-issuance of tickets; and processing any refunds.
Yêu cầu kỹ năng You must be fluent in Cantonese language, interactive, customer service oriented person with warm, cheerful and expressive personality. Excellent communication skills is required. You must hold at minimum High School Certificate. Ideally you will have knowledge of Amadeus reservation program, in addition 2 years of work experience preferably in an airline or hospitality industry. You must be fluent in English and Cantonese, with a strong sense of customer satisfaction. Notes: 1. Resume / CV 2. NOC (Qatar Airways Group Employees Only)
QR16258 - Customer Services Agent - Cantonese Speaker (Customer Contact Centre) | Qatar Airways | Doha ,
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QR16258 - Customer Services Agent - Cantonese Speaker (Customer Contact Centre)
airways qatar fluent reservations satisfaction agent revenue
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Nghề nghiệp

QR16258 - Customer Services Agent - Cantonese Speaker (Customer Contact Centre) | Qatar Airways | Doha


Ngôn ngữ công việc

English


Chi tiết việc làm
Loại công việc: Chưa được xác định

Mức lương Chưa được xác định

Quốc gia: Qatar

Thành phố: Doha

Trách nhiệm
We are looking for a Cantonese speaker Customer Services Agent with a natural flair of delivering unforgettable service at our Qatar Airways Customer Contact Center located in Doha.

As a CUSTOMER SERVICE AGENT you will deliver service excellence to Qatar Airways customers via telephone, email and fax. You will need to respond professionally in order to achieve customer satisfaction, generate revenue and take all possible measures to avoid loss of revenue.

Your main duties will be making new reservations; changes to existing reservations; quoting the correct fares, rules of carriage; issuance / re-issuance of tickets; and processing any refunds.

Yêu cầu kỹ năng
You must be fluent in Cantonese language, interactive, customer service oriented person with warm, cheerful and expressive personality. Excellent communication skills is required.

You must hold at minimum High School Certificate. Ideally you will have knowledge of Amadeus reservation program, in addition 2 years of work experience preferably in an airline or hospitality industry. You must be fluent in English and Cantonese, with a strong sense of customer satisfaction.

Notes:

1. Resume / CV
2. NOC (Qatar Airways Group Employees Only)


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Qatar Airways
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Qatar Airways Chưa được xác định
Địa chỉ: Quốc gia:
P.O.Box 22550 Doha, Qatar, Qatar
Số điện thoại Fax:
-ẩn- -ẩn-
Trang web: Địa chỉ Email:
http://www.qatarairways.com -ẩn-


Giới thiệu
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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