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Ngôn ngữ : Vietnamese Nghề nghiệp : QR16146 - Airport Services Agent | Qatar Airways | Tunis
Chi tiết Công ty : Qatar Airways
Quốc gia: Qatar
Thành phố: Doha, Qatar
Trách nhiệm In this role you will deliver excellent service at the airport, helping create a stress free environment for customers travelling with Qatar Airways. You will ensure passengers receive total quality service and adhere to the safety policy and security standards of the company. ACCOUNTABILITIES INCLUDE: * Delivering the highest level of Customer Service at all customer touch points * Constant liaison with Check-in, Boarding Gate, Ramp, Cargo, Lounge. * Supervising service partners’ activities for the smooth acceptance of passengers. * Directing Arriving/Departing passengers to respective areas such as Arrival Hall, Transfer Area, Departure Gate, Lounge, etc * Checking entry requirements (visas, residence permits) are met * Coordinating with Cargo, Fuelling company, Baggage Make up Area, aircraft loading team, catering suppliers for a smooth turnaround * Handling of company mail * Performing pre- and post-flight administration duties * Handling baggage claims * Ensuring compliance with QR Safety and Security requirements. * On Time Performance  
Yêu cầu kỹ năng You will have a post graduate diploma education or equivalent. To be successful in this role you will require a minimum of 1 or more years’ proven experience in an Airline or GHA as Passenger Handling and /or Ground Operations staff, with a good knowledge of the Airport working environment. You will be an energetic, enthusiastic, stress resistant person with a positive can-do attitude, a strong team player, have a flexible approach, have strong decision making skills and possess solid commercial awareness. You will have excellent attention to detail and be able to work quickly and accurately under pressure. Ability to adapt to an ever-changing environment is essential. You must be proficient in Microsoft Office. Amadeus Reservations and Altea would be desirable. Must be willing to work shifts including weekends and night shifts. Fluency in English (Oral and written ) is essential for this role. Knowledge of Amadeus Reservations & DCS will be an added advantage. Notes: 1. Resume / CV 2. Copy of Highest Educational Certificate 3. NOC (Qatar Airways Group Employees Only) 4. Copy of Passport
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QR16146 - Airport Services Agent | Qatar Airways | Tunis ,
handling passengers environment baggage area post amadeus reservations smooth shifts cargo safety airways qatar security
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Nghề nghiệp

QR16146 - Airport Services Agent | Qatar Airways | Tunis


Ngôn ngữ công việc

English


Chi tiết việc làm
Loại công việc: Chưa được xác định

Mức lương Chưa được xác định

Quốc gia: Tunisia

Thành phố: Tunis

Trách nhiệm
In this role you will deliver excellent service at the airport, helping create a stress free environment for customers travelling with Qatar Airways. You will ensure passengers receive total quality service and adhere to the safety policy and security standards of the company.

ACCOUNTABILITIES INCLUDE:

* Delivering the highest level of Customer Service at all customer touch points
* Constant liaison with Check-in, Boarding Gate, Ramp, Cargo, Lounge.
* Supervising service partners’ activities for the smooth acceptance of passengers.
* Directing Arriving/Departing passengers to respective areas such as Arrival Hall, Transfer Area, Departure Gate, Lounge, etc
* Checking entry requirements (visas, residence permits) are met
* Coordinating with Cargo, Fuelling company, Baggage Make up Area, aircraft loading team, catering suppliers for a smooth turnaround
* Handling of company mail
* Performing pre- and post-flight administration duties
* Handling baggage claims
* Ensuring compliance with QR Safety and Security requirements.
* On Time Performance

 

Yêu cầu kỹ năng
You will have a post graduate diploma education or equivalent. To be successful in this role you will require a minimum of 1 or more years’ proven experience in an Airline or GHA as Passenger Handling and /or Ground Operations staff, with a good knowledge of the Airport working environment. You will be an energetic, enthusiastic, stress resistant person with a positive can-do attitude, a strong team player, have a flexible approach, have strong decision making skills and possess solid commercial awareness. You will have excellent attention to detail and be able to work quickly and accurately under pressure. Ability to adapt to an ever-changing environment is essential. You must be proficient in Microsoft Office. Amadeus Reservations and Altea would be desirable.

Must be willing to work shifts including weekends and night shifts.

Fluency in English (Oral and written ) is essential for this role. Knowledge of Amadeus Reservations & DCS will be an added advantage.

Notes:

1. Resume / CV
2. Copy of Highest Educational Certificate
3. NOC (Qatar Airways Group Employees Only)
4. Copy of Passport


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Qatar Airways
Chi tiết Công ty
Tên công ty của bạn Họ tên
Qatar Airways Chưa được xác định
Địa chỉ: Quốc gia:
P.O.Box 22550 Doha, Qatar, Qatar
Số điện thoại Fax:
-ẩn- -ẩn-
Trang web: Địa chỉ Email:
http://www.qatarairways.com -ẩn-


Giới thiệu
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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