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Ngôn ngữ : Vietnamese Nghề nghiệp : QR12511 - Customer Service Agent (Customer Contact Centres - English & Cantonese speakers ONLY) | Qatar Airways | Chongqing
Chi tiết Công ty : Qatar Airways
Quốc gia: Qatar
Thành phố: Doha, Qatar
Trách nhiệm We are looking for Customer Services Agent with a natural flair of delivering unforgettable service at our Qatar Airways Customer Contact Centres located Chongqing (China). As a CUSTOMER SERVICE AGENT you will provide service excellence to Qatar Airways customers through telephone, email and fax and optimise passenger satisfaction. Your main duties will be making new reservations; changes to existing reservations; quoting the correct fares, rules of carriage; issuance / re-issuance of tickets; and processing any refunds.
Yêu cầu kỹ năng You must be interactive, customer service oriented person with warm, cheerful and expressive personality and excellent communication skills. You must hold at minimum your High School Certificate. Ideally you will have knowledge of Amadeus reservation program and experience in airline or hospitality industry. If you have previous experience in reservations and ticketing we would be very interested to hear from you. To be successful in this role you will need to be a fluent English and Cantonese language speaker! You must have a strong sense of customer satisfaction through responding to customer enquiries and, offering customers the best solutions. Notes: 1. Resume / CV
QR12511 - Customer Service Agent (Customer Contact Centres - English & Cantonese speakers ONLY) | Qatar Airways | Chongqing ,
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QR12511 - Customer Service Agent (Customer Contact Centres - English & Cantonese
reservations satisfaction airways qatar
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Nghề nghiệp

QR12511 - Customer Service Agent (Customer Contact Centres - English & Cantonese speakers ONLY) | Qatar Airways | Chongqing


Ngôn ngữ công việc

English


Chi tiết việc làm
Loại công việc: Chưa được xác định

Mức lương Chưa được xác định

Quốc gia: China

Thành phố: Chongqing

Trách nhiệm
We are looking for Customer Services Agent with a natural flair of delivering unforgettable service at our Qatar Airways Customer Contact Centres located Chongqing (China).

As a CUSTOMER SERVICE AGENT you will provide service excellence to Qatar Airways customers through telephone, email and fax and optimise passenger satisfaction. Your main duties will be making new reservations; changes to existing reservations; quoting the correct fares, rules of carriage; issuance / re-issuance of tickets; and processing any refunds.

Yêu cầu kỹ năng
You must be interactive, customer service oriented person with warm, cheerful and expressive personality and excellent communication skills.

You must hold at minimum your High School Certificate. Ideally you will have knowledge of Amadeus reservation program and experience in airline or hospitality industry. If you have previous experience in reservations and ticketing we would be very interested to hear from you.

To be successful in this role you will need to be a fluent English and Cantonese language speaker! You must have a strong sense of customer satisfaction through responding to customer enquiries and, offering customers the best solutions.

Notes:

1. Resume / CV


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Qatar Airways
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Qatar Airways Chưa được xác định
Địa chỉ: Quốc gia:
P.O.Box 22550 Doha, Qatar, Qatar
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Trang web: Địa chỉ Email:
http://www.qatarairways.com -ẩn-


Giới thiệu
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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