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Language : Pусский Название вакансии : Dangerous Goods AutoCheck Specialist
Информация о компании : IATA
Страна: Switzerland
Город: Amsterdam
Обязанности: * Promote the product and support the sales activities; * Perform demonstrations and train the customers; * Support customers implementation with process change management; * Collaborate with the subject matter experts from the cargo department to understand the latest changes in regulations and standards; * Ensure the content of DG AutoCheck is maintained to the highest standards of completeness and accuracy; * Test the new and updated business rules in DG AutoCheck; * Maintain and enhance any technical, training or operations DG AutoCheck procedures and manuals as well as reference documentation; * Provide support to industry relating to their use of DG AutoCheck including training, user administration, 1st and 2nd level helpdesk; * Work closely with the customer service team to find synergies and potentially delegate the 1st level of helpdesk; * Support the product manager in management of the solution, administration of customer related activities such as surveys, user group meetings and market analysis; * Assist in the ongoing development of existing and creation of new products and services. Qualifications: * University degree; * Fluency in written and spoken English, other languages desirable; * Excellent communication skills; * Excellent relationship management skills and be able to work with customers and partners from many different cultural backgrounds; * Fully competent with Microsoft Office; * Analytical mindset, attention to detail to ensure quality, accuracy and consistency; * Ability to work with speed and quality both independently and as part of a team; * Flexible, very organized, innovative and can-do mentality; * Dangerous Goods [https://www.iata.org/publications/dgr/Pages/index.aspx] acceptance experience is a strong advantage. ------------------------- At the heart of IATA are our Values and Behaviors. We all have different personalities, styles and areas of expertise, but you’ll recognize us by the consistent way we act and behave in line with our Values and Behaviors. We are looking for people who bring them to life in everything they do – they are: * Act with integrity and uphold our standards * Think strategically in support of the global big picture * Partner and manage to create high performing teams * Putting people first by acting with a simple human touch Here at IATA we are proud of being a Diverse & Inclusive Organization – we have people from all over the world working in our offices, and we extend this to our recruiting practices. We are a meritocratic organization and an equal opportunity employer.
Необходимые требования The International Air Transport Association (IATA) is the trade association for the world’s airlines, representing some 250 airlines or 84% of total air traffic. IATA’s mission is to represent, lead and serve the airline industry. As part of this mission we offer airlines and other travel related organizations a range of products and services. With joint headquarters in Montreal and Geneva, IATA has operations in most countries in the world.  IATA Geneva is expanding and is looking for high quality ambitious people to fill a number of key global positions within the DGR product portfolio. DG AutoCheck is one of the growing products within IATA and is helping airlines, ground handlers and freight forwarders transform and automate their dangerous goods accepting process leading to increased air transport safety as well as driving efficiency across the supply chain. The product description brochure can be seen on the IATA website [http://www.iata.org/publications/dgr/Documents/DG_AutoCheck_Brochure_2018.pdf]. This position will report to the DG AutoCheck Product Manager. In this analyst position the successful candidate will be responsible to promote the adoption of this game changing product in the air transport industry by supporting the sales process and onsite deployment. He/she will be capable of performing demonstrations of the solution to the prospects and training them during their trial access or final onboarding. During the stage of customer implementation, he/she will coordinate the deployment and change management activities with the client operations team. The dangerous goods acceptance check automation is a complex process that requires adjustments to reflect the IATA regulation as accurately as possible, therefore it will be necessary to liaise with the subject matter experts and industry stakeholders to make sure that the product evolutions are properly specified, tested and implemented. In addition, the related documentation will need to be maintained to ensure customers have access to manuals and online help covering the latest features. Finally, the successful candidate will provide support to the industry by phone and e-mail to help them making sure their use of the product and interpretation of the data is correct. He/she will be the second level of helpdesk and will coordinate with customer service for the first level as well as with SMEs and vendor for 3rd level requests. This position offers the opportunity to work with a dedicated team of multilingual colleagues in a growing area and improve the security of thousand dangerous shipments by air every day
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 Pусский
Dangerous Goods AutoCheck Specialist ,
iata autocheck airlines management dangerous helpdesk transport goods them operations sure association help organization performing
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Название вакансии

Dangerous Goods AutoCheck Specialist


Язык для вакансии

English


Информация о вакансии
Тип занятости: Not Specified

Уровень зарплаты: Not Specified

Страна: Switzerland

Город: Geneva

Обязанности:
* Promote the product and support the sales activities;
* Perform demonstrations and train the customers;
* Support customers implementation with process change management;

* Collaborate with the subject matter experts from the cargo department to understand the latest changes in regulations and standards;

* Ensure the content of DG AutoCheck is maintained to the highest standards of completeness and accuracy;
* Test the new and updated business rules in DG AutoCheck;

* Maintain and enhance any technical, training or operations DG AutoCheck procedures and manuals as well as reference documentation;

* Provide support to industry relating to their use of DG AutoCheck including training, user administration, 1st and 2nd level helpdesk;
* Work closely with the customer service team to find synergies and potentially delegate the 1st level of helpdesk;
* Support the product manager in management of the solution, administration of customer related activities such as surveys, user group meetings and market analysis;
* Assist in the ongoing development of existing and creation of new products and services.

Qualifications:

* University degree;
* Fluency in written and spoken English, other languages desirable;
* Excellent communication skills;
* Excellent relationship management skills and be able to work with customers and partners from many different cultural backgrounds;
* Fully competent with Microsoft Office;
* Analytical mindset, attention to detail to ensure quality, accuracy and consistency;
* Ability to work with speed and quality both independently and as part of a team;
* Flexible, very organized, innovative and can-do mentality;
* Dangerous Goods [https://www.iata.org/publications/dgr/Pages/index.aspx] acceptance experience is a strong advantage.

-------------------------

At the heart of IATA are our Values and Behaviors. We all have different personalities, styles and areas of expertise, but you’ll recognize us by the consistent way we act and behave in line with our Values and Behaviors. We are looking for people who bring them to life in everything they do – they are:

* Act with integrity and uphold our standards
* Think strategically in support of the global big picture
* Partner and manage to create high performing teams
* Putting people first by acting with a simple human touch

Here at IATA we are proud of being a Diverse & Inclusive Organization – we have people from all over the world working in our offices, and we extend this to our recruiting practices. We are a meritocratic organization and an equal opportunity employer.

Необходимые требования
The International Air Transport Association (IATA) is the trade association for the world’s airlines, representing some 250 airlines or 84% of total air traffic. IATA’s mission is to represent, lead and serve the airline industry. As part of this mission we offer airlines and other travel related organizations a range of products and services.

With joint headquarters in Montreal and Geneva, IATA has operations in most countries in the world.  IATA Geneva is expanding and is looking for high quality ambitious people to fill a number of key global positions within the DGR product portfolio. DG AutoCheck is one of the growing products within IATA and is helping airlines, ground handlers and freight forwarders transform and automate their dangerous goods accepting process leading to increased air transport safety as well as driving efficiency across the supply chain. The product description brochure can be seen on the IATA website [http://www.iata.org/publications/dgr/Documents/DG_AutoCheck_Brochure_2018.pdf].

This position will report to the DG AutoCheck Product Manager.

In this analyst position the successful candidate will be responsible to promote the adoption of this game changing product in the air transport industry by supporting the sales process and onsite deployment.

He/she will be capable of performing demonstrations of the solution to the prospects and training them during their trial access or final onboarding.

During the stage of customer implementation, he/she will coordinate the deployment and change management activities with the client operations team.

The dangerous goods acceptance check automation is a complex process that requires adjustments to reflect the IATA regulation as accurately as possible, therefore it will be necessary to liaise with the subject matter experts and industry stakeholders to make sure that the product evolutions are properly specified, tested and implemented. In addition, the related documentation will need to be maintained to ensure customers have access to manuals and online help covering the latest features.

Finally, the successful candidate will provide support to the industry by phone and e-mail to help them making sure their use of the product and interpretation of the data is correct. He/she will be the second level of helpdesk and will coordinate with customer service for the first level as well as with SMEs and vendor for 3rd level requests.

This position offers the opportunity to work with a dedicated team of multilingual colleagues in a growing area and improve the security of thousand dangerous shipments by air every day


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IATA
Информация о компании
Название компании: Контактное лицо:
IATA Not Specified
Адрес: Страна:
xxxxxxx Amsterdam, Switzerland
Телефон Факс:
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Веб-страница: электронный адрес:
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Вступление
Welcome to IATA Human Capital

At IATA, we are putting our people at the centre of the business agenda. Over the past few years, the air transport industry has met several challenges. In order to ensure its success, it had to simplify the way it does business.

In that context, IATA is looking for people who:

* Can adapt quickly to a changing environment
* Are team players
* Are results-oriented
* Value excellence in customer-service

At IATA, we are working hard at providing our employees with a great working and learning environment. Here are some of our Human Capital priorities for 2007:

* Reviewing our organisational structure creatively and professionally
* Attracting, selecting and retaining the best employees
* Helping our employees go through changes by increasing our focus on management development and improving our internal communications
* Maintaining a results-driven corporate culture by directly measuring achienvements against accountabilities and behaviours.

As some of our Members and partners, we have gone through an extensive re-engineering of the ways we manage our staff.

In 2003, we introduced new staff selection process, performance assessment and rewards systems.

In 2004, we improved our structure to make IATA a well-integrated organisation by introducing the matrix model. Our goal was to facilitate cross-divisional collaboration and circulation of best practices.

In 2005, we reviewed our organisational design to reduce the number of layers and broaden the span of control. Additionally, we developed a dynamic sales organisation and culture.

In 2006, we consolidated European regional offices into one unique hub and drove staff development from simply training to focus on a leadership & learning role.

Also, in cooperation with Dr. Noel Tichy of the University of Michigan School of Business, we have successfully launched the IATA Change Leadership (ICL) and the IATA Leadership Development Programme (ILDP), which act as incubators for preparing the next generation of IATA leaders.

Additionally, the IATA Internship Programmes (IIP) allows us to attract and develop - on a worldwide basis - the best among young talents interested in joining the air transport industry.
If you share our values and are up to the challenge, please visit our Career section to find out about our job opportunities or submit your application for the Internship programme.
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