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Language : Pусский Название вакансии : QR16118 - Airport Services Duty Officer | Qatar Airways | Amsterdam
Информация о компании : Qatar Airways
Страна: Qatar
Город: Doha, Qatar
Обязанности: We are looking for a customer focused individual with strong leadership and commercial acumen to join our Ground Services Team based at Schiphol, Amsterdam as an Airport Services Duty Officer.  Reporting through to the Airport Services Manager you will lead your team to deliver exceptional customer service to our customers to ensure they receive the award winning 5 star service we are renowned for. Role Accountabilities: * Lead the team and oversee daily activities to ensure a high standard of service delivery * Establish the team objectives and priorities ensuring these are aligned to the business * Provide input and recommendations to improve the effectiveness of the daily operation    * Ensure all passenger and aircraft handling practices conform to safety and security measures * Conduct spot checks to ensure adequate  standards are maintained and conduct audits with the handling company   * Resolve customer complaints effectively liaising on a daily basis with all departments to provide resolution for complaint handling * Conduct briefing sessions for the shift * Compile a detailed station handling report * Prepare the monthly performance audit * Financial accountability across petty cash expenditure * Assist in the response to any emergency or a major operational disruption affecting Qatar Airways or its subsidiaries * Other duties and responsibilities as requested by Management    
Необходимые требования The successful candidate will ideally have: * A bachelor degree or equivalent  Notes: 1. Resume / CV 2. CV
QR16118 - Airport Services Duty Officer | Qatar Airways | Amsterdam ,
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 Pусский
QR16118 - Airport Services Duty Officer | Qatar Airways | Amsterdam ,
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Название вакансии

QR16118 - Airport Services Duty Officer | Qatar Airways | Amsterdam


Язык для вакансии

English


Информация о вакансии
Тип занятости: Not Specified

Уровень зарплаты: Not Specified

Страна: Netherlands

Город: Amsterdam

Обязанности:
We are looking for a customer focused individual with strong leadership and commercial acumen to join our Ground Services Team based at Schiphol, Amsterdam as an Airport Services Duty Officer. 

Reporting through to the Airport Services Manager you will lead your team to deliver exceptional customer service to our customers to ensure they receive the award winning 5 star service we are renowned for.

Role Accountabilities:

* Lead the team and oversee daily activities to ensure a high standard of service delivery
* Establish the team objectives and priorities ensuring these are aligned to the business
* Provide input and recommendations to improve the effectiveness of the daily operation   
* Ensure all passenger and aircraft handling practices conform to safety and security measures
* Conduct spot checks to ensure adequate  standards are maintained and conduct audits with the handling company  
* Resolve customer complaints effectively liaising on a daily basis with all departments to provide resolution for complaint handling
* Conduct briefing sessions for the shift
* Compile a detailed station handling report
* Prepare the monthly performance audit
* Financial accountability across petty cash expenditure
* Assist in the response to any emergency or a major operational disruption affecting Qatar Airways or its subsidiaries
* Other duties and responsibilities as requested by Management

 

 

Необходимые требования
The successful candidate will ideally have:

* A bachelor degree or equivalent 

Notes:

1. Resume / CV
2. CV


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Рекрутер Логотип компании

Qatar Airways
Информация о компании
Название компании: Контактное лицо:
Qatar Airways Not Specified
Адрес: Страна:
P.O.Box 22550 Doha, Qatar, Qatar
Телефон Факс:
-скрытый- -скрытый-
Веб-страница: электронный адрес:
http://www.qatarairways.com -скрытый-


Вступление
About Qatar Airways
As the Middle East’s only 5-star airline and one of the world’s fastest growing carriers, Qatar Airways is dedicated to excellence in safety and customer service in the air and on the ground. We apply this same philosophy to our people, providing diverse career opportunities and continual development.
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